Room Attendant

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

The brand new Residence Inn by Marriott San Juan Isla Verde provides spaces and experiences that allow you to travel like you live.  The hotel is located steps away from the award-winning Isla Verde Beach and 5 minutes from the San Juan International Airport (SJU), offering our guests the comfort of 231 spacious suites equipped with full kitchens, living and dining spaces, and one King or two Queen beds.  Whether strolling through the Isla Verde Boulevard, relaxing by the hotel pool, or heading out to work, we will create enjoyable experiences and will deliver memorable service that will make our guests come back for more.

Residence Inn Isla Verde

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

• →Thoroughly clean guestrooms according to standards.
• →Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• →Remove all trash and dirty linen from guestrooms and hallways.
• →Keep all hallways, public areas and closets clean, neat and vacuumed
• →Restock housekeeping cleaning cart for next day's use.
• →Replenish chemical bottles.
• →Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• →Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• →Handle items for “Lost and Found” according to the standards.
• →Ensure overall guest satisfaction.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

This job opening was posted on October 26, 2026 and will remain open for at least 75 days.