People Services Specialist

The People Services Specialist is a key member of the People & Culture team, providing HR operational support across the organization. This role supports recruitment and selection, employee and labour relations, HR policy and program administration, performance management, and employee engagement initiatives.

Leveraging strong interpersonal skills, sound judgement, and the ability to manage multiple priorities in a fast-paced environment, this position helps ensure accurate execution of HR processes and contributes to a positive workplace.

• →Coordinates and administers the recruitment and selection process including approvals, determining method of recruitment, preparation of job postings/advertisements, schedule and conduct interviews, reference checks, and prepare and negotiate employment offers.
• →Maintain recruitment database, track recruitment tasks and statistics of recruitment.
• →Investigate alternate recruitment solutions and work with Talent Acquisition and Workforce Development Team as required to ensure recruitment needs are met.
• →Program coordination and compliance.  Coordinate and administer the round table meetings including scheduling and minute completion, Orientation checklist, 30-day feedback and exit interview compliance, internet and email audits, years of service recognition program
• →Maintain and update human resource information systems and benefit systems with employee data including new hire, classification changes, wage/salary changes, and termination information.
• →Complete workplace investigations through the Human Rights Committee, management requests, etc.
• →Assist with salary market analysis, benchmarks for new and existing positions. Ensure requests to fill positions are in line with internal equity and industry standards within market.
• →Assist with HR orientation training, and other HR training as required
• →Assist in the development and rollout of required Human Resources policies and procedures.  Review of Human Resources policies and procedures for required updates.
• →Provide labour relation support and guidance to leadership and employees.
• →Provide advice and guidance to employees and management regarding recruitment, performance management, harassment/conflict, and progressive discipline issues.
• →Maintain employee files and the filing of related correspondence into employee files including performance management, and salary administration documentation.

• Post-secondary education in Human Resources, a related field, or equivalent experience.
• 3+ years of HR experience with a focus on employee and labour relations, as well as recruitment and selection.
• Strong working knowledge of HR legislation, employment standards, and HR best practices.
• Experience maintaining Human Resources Information Systems (HRIS) and Applicant Tracking Systems (ATS) with a high level of accuracy and attention to detail.
• Proficiency in Microsoft 365 Suite, including Word, Excel, PowerPoint, Visio, OneNote, and Teams.
• Ability to stay organized in a high-volume environment and shift priorities quickly as needed.
• Excellent communication and interpersonal skills with the ability to build relationships and influence stakeholders.

Physical & Workplace Requirements:

• NFI Group maintains a drug-free workplace in accordance with applicable laws and contractual requirements.

At NFI Group, our purpose is simple: We Move People. Every day, our buses, coaches, parts, technology, and services help connect people.

Across our family of brands, thousands of team members work together to design, build, deliver, and support transportation solutions that are safe, accessible, reliable, and sustainable. Whether you're building vehicles on the production floor, supporting customers, developing new technologies, or helping our business grow, your work helps keep communities moving.

Our values of Safety, Quality, Integrity, Accountability, Teamwork, and Sustainability guide everything we do. If you're looking for meaningful work where you can make an impact, we'd love to hear from you.

Learn more at www.nfigroup.com.

AI Assisted tools may be used in parts of the screening or selection process.