Liquidation Team Leader

Liquidation Team Leader

Caring Transitions of Westford & Marlborough helps seniors and their families navigate life’s changes with compassion and expertise. We offer a comprehensive selection of services tailored to meet the unique transition needs of each client. This covers downsizing, relocation, and estate liquidation services, including online auctions through our CTBids platform. 

We are seeking a results-driven and operations-focused Liquidation Team Leader to oversee and execute assigned liquidation projects from start to finish. This individual will lead and motivate the team, maximize inventory recovery value, uphold quality and operational standards, and drive performance to achieve established revenue and business objectives.

Work Location

This is a field position - not a remote position. Candidates must reside within or in close proximity to the company’s designated service area and be able to travel locally as required.

Job Description

Lead and oversee liquidation operations, ensuring jobs are completed efficiently, professionally, and in accordance with company standards and revenue objectives. Responsible for managing team members, overseeing inventory processing, identifying revenue opportunities, and maintaining quality throughout the liquidation process.

Benefits

• Part-time/flexible schedule
• $25-$35/hour based on experience + performance incentives
• Opportunity to make a meaningful difference in the lives of seniors and their families
• Be part of a supportive and encouraging professional team
• Feel connected with other people who value your work
• Enjoy a flexible schedule with local travel so you can balance your life and support your health and wellbeing
   

Responsibilities

Job Site Leadership & Team Management

• Lead liquidation operations from start to finish.
• Assign tasks, establish priorities, and communicate expectations to team members.
• Manage staffing, scheduling, productivity, and overall team performance.
• Train, coach, and support team members while maintaining accountability.

Inventory Identification & Valuation

• Ensure inventory is properly evaluated and sorted into sell, donate, or discard categories.
• Identify high-value, collectible, and specialty items for additional research.
• Use available tools and comparable sales to support accurate pricing and valuation.
• Identify opportunities to maximize revenue through proper item selection, pricing, and presentation.

Liquidation Preparation & Execution

• Oversee execution of liquidation methods, including online auctions, estate sales, and other approved channels.
• Ensure items are properly priced, grouped, staged, photographed, and described.
• Establish effective lotting and presentation strategies to maximize buyer interest and revenue.
• Ensure all merchandise is prepared according to company standards and client expectations.

Workflow & Operational Efficiency

• Maintain organized and consistent job-site workflows and processing procedures.
• Monitor job progress and adjust assignments to meet productivity goals and timelines.

Quality Control & Communication

• Verify work to ensure inventory is accurately sorted, priced, staged, and accounted for.
• Ensure team members follow company SOPs, business processes and quality standards.
• Communicate job progress, challenges, inventory discoveries, and revenue opportunities to management.
• Resolve routine job-site issues independently and escalate significant concerns when necessary.
• Maintain professional communication with clients, customers, vendors, and team members.

Revenue Performance & Accountability

• Support revenue goals through effective inventory identification, pricing, lotting, and presentation.
• Monitor liquidation results and identify opportunities for improvement.
• Balance revenue objectives with job timelines, operational efficiency, and client expectations.

Qualifications and Skills

• Previous experience in online auctions or estate sales required.
• Previous team leadership or supervisory experience required.
• Ability to identify valuable merchandise and understand pricing and resale potential.
• Must have strong product photography skills, including the ability to capture clear, detailed, and marketable images of merchandise for estate sale advertising and online auction listings.
• Ability to perform hands-on activities, including lifting, sorting, moving, and organizing merchandise.
• A "coachable" professional who values the franchise system and committed to following our established brand playbook.

Service Area

Marlborough, Framingham, Westford, Stow, Maynard, Hudson, Bolton, Acton, Boxborough, Berlin, Littleton, Harvard, Ayer