Accounts Receivable Coordinator - Automated Logic

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About Automated Logic

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Position Summary

The Accounts Receivable Coordinator manages customer accounts, monitors outstanding receivables, supports collection efforts, resolves payment disputes, and maintains accurate financial records. Serving as a key cross-functional liaison between customers, Billing, Credit, Cash Applications, and Field Operations teams, this role is critical to improving cash flow and reducing delinquent receivables across the Order-to-Cash cycle.

Key Responsibilities

Responsibilities include,  but are not limited to: 

• Monitor customer accounts to identify overdue invoices, perform account reconciliations, maintain accurate AR records, and manage unapplied cash.
• Investigate and resolve billing disputes and payment discrepancies; contact customers regarding delinquent balances in a professional manner.
• Prepare weekly and monthly AR performance metrics, aging reports, and cash flow analysis; present AR status, risks, and recommendations to management.
• Serve as a primary point of contact for significant customer AR issues, coordinating closely with Collections, Credit, Cash Applications, Billing, and Field Operations.
• Manage past due AR reduction (burn-down) routines, execute escalation processes, and participate in continuous improvement initiatives within the Order-to-Cash process.
• Participate in regular AR review meetings with leadership, building collaborative relationships with internal teams and key external customers.

Key Performance Indicators (KPIs)

• Reduction in past-due AR balances and improvement in aging bucket performance
• Accelerated collection rates and decreased dispute resolution cycle times
• High accuracy in AR reporting, forecasting, and cash application
• Positive internal stakeholder and customer engagement metrics

Qualifications:

Required Qualifications

• High School Diploma/GED or Associates degree (or other 2-year post-high school training) 
• 4+ years of hands-on experience in Accounts Receivable, Collections, Credit Analysis, Corporate Billing, or Commercial Accounting. 

Preferred Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or Economics
• Strong hands-on experience in Accounts Receivable, Collections, Credit Analysis, Corporate Billing, or Commercial Accounting. 
• Experience with Collections strategy development, executive-level presentations, financial dashboard analysis, or process improvement methodologies.

• Strong understanding of foundational accounting principles, AR aging analysis, dispute management, and reconciliation procedures.
• Demonstrated ability to work independently, manage competing priorities, and communicate effectively with internal and external stakeholders.
• Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, data analysis) and experience using enterprise ERP financial systems (e.g., SAP, Oracle or equivalent).
  

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