Area General Manager - NY/NJ (Automated Logic)

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

At Automated Logic, we have been developing and supporting intelligent building solutions for more than 40 years. Our solutions help customers operate their buildings more efficiently by reducing energy consumption, lowering utility and operating costs, improving indoor air quality, and enhancing occupant comfort and productivity.

Automated Logic is part of Carrier Global Corporation, a global leader in intelligent climate and energy solutions. Carrier is committed to creating solutions that matter for people and our planet for generations to come, supported by a world-class workforce that puts the customer at the center of everything it does.

The Area General Manager provides overall leadership for Automated Logic's Field business across the New York / New Jersey metropolitan area. This leader is responsible for establishing and executing the localized area business strategy, delivering financial and operational results, strengthening key account relationships, and building an engaged, accountable, and inclusive organization.

The Area General Manager will lead a high-density, multi-site market business spanning sales, operations, service, project execution, and supporting functions. Working closely with branch managers, project teams, and cross-functional partners, this individual will translate enterprise priorities into focused local market actions that drive sustainable growth, consistent execution, and an exceptional customer experience.

This is a highly visible leadership opportunity for an experienced business leader who is energized by developing people, driving market share in a highly competitive metro landscape, and delivering operational results across the NY/NJ territory.

• Develop and execute the local area strategy in alignment with Automated Logic and Carrier business priorities.
• Own the area’s overall financial and operational performance, including growth, profitability, productivity, cash flow, forecasting, and cost management.
• Establish clear area priorities, operating rhythms, performance expectations, and accountability across local offices and functional teams.
• Evaluate local market conditions, commercial real estate trends, regulatory/building code changes, and operational data to identify risks and growth opportunities.
• Ensure area resources and investments are aligned with the areas of greatest customer and business impact.

• Lead the development and execution of area growth strategies across new construction, controls, building automation, retrofits, service, and recurring customer relationships.
• Strengthen commercial execution, sales effectiveness, pipeline development, account planning, and margin discipline within the dense NY/NJ market.
• Build strong executive-level relationships with key customers, mechanical contractors, engineering firms, real estate developers, and channel partners.
• Partner with sales and branch leadership to expand existing key accounts, target high-value commercial properties, and grow local market share.
• Promote cross-branch coordination across the NY/NJ territory to leverage local talent, technical capabilities, and customer relationships.

• Ensure consistent execution of projects and service commitments, with a strong emphasis on safety, quality, customer satisfaction, productivity, and project margins.
• Partner with operations leaders to optimize project planning, labor management, local union/field subcontractor scheduling, risk management, and execution.
• Monitor area operating performance and intervene quickly when project milestones, customer commitments, or financial objectives are at risk.
• Drive continuous improvement and operational standardization while adapting to local municipal codes, building standards, and client requirements.
• Promote the effective use of business systems, field data, and performance metrics to drive fast, informed decision-making.

• Select, develop, coach, and retain strong branch, operational, and functional leaders across the NY/NJ market.
• Create a culture of accountability, collaboration, inclusion, safety, customer focus, and continuous improvement.
• Establish clear performance expectations and provide timely coaching, feedback, recognition, and professional development.
• Lead area talent reviews, workforce planning, succession planning, and local technical workforce development.
• Partner with Human Resources to ensure the organization maintains the skills, licenses, and staffing required to support high-volume operations.

• Maintain executive relationships with marquee accounts and serve as the primary senior escalation point for critical customer matters in the NY/NJ area.
• Translate customer feedback into practical operational improvements in sales, engineering, installation, and ongoing maintenance services.
• Champion a strong culture of Environmental Health and Safety (EH&S), ethical leadership, and absolute regulatory compliance.
• Ensure area operations adhere to local state laws (NY/NJ), local building efficiency standards, contractual commitments, and Carrier policies.
• Model sound judgment, personal accountability, integrity, and respect in every aspect of the business.

• Education: HS Diploma/GED
• General Management Leadership: 7+ years of progressive leadership experience in general management, field operations, commercial sales, project execution, or service management within a field-based technical or commercial environment.
• Multi-Site Oversight: 3+ years of experience directly managing a multi-location, multi-office, or multi-site field business organization.
• P&L Responsibility: 5+ years of direct Profit & Loss (P&L) accountability for a business unit, branch, or area - including responsibility for revenue growth, gross margin, operating expenses, and working capital.
• People Management: 5+ years of experience directly managing supervisory or middle-management personnel (e.g., Branch Managers, Operations Managers, Sales Managers, Technical Supervisors).
• Travel: Ability and willingness to travel up to 40% locally within the designated New York / New Jersey territory to perform job duties.

• Advanced degree (B.S., MBA, Master's in Engineering, Construction Management, or related field).
• General management or senior operational leadership experience within building automation (BAS), HVAC, smart controls, construction, energy services, or technical facility management.
• Familiarity with the commercial real estate, construction, and municipal regulatory landscape of the NY/NJ area.
• Strong commercial acumen with success driving growth strategies, managing complex bids, and cultivating long-term client partnerships.
• Experience managing field labor force dynamics, sub-contractor networks, and project execution in a complex metro market.
• Strong executive presence with the ability to influence clients, field teams, and executive stakeholders.
• Proven capability in driving operational rigor, improving project execution, labor productivity, and margin retention.
• Strong EH&S mindset with working knowledge of field safety regulations and risk management in dense urban/commercial job sites.

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