Associate Director, Product Management

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

If you are looking for a role that combines your technical acumen and passion for marketing, then we have a great opportunity for you. We are seeking a high-energy self-starter to work effectively across the organization with the goal of delivering innovative product solutions for our customers.

The Associate Director, Residential Product Management is responsible for leading the strategic direction, roadmaps, new product development, portfolio lifecycle management, annual planning and commercialization of split systems and SPP (small, packaged products).  This role will work closely with sales, engineering, manufacturing, and sourcing to launch innovative products that meet regulations and customer needs.

The successful candidate will possess balanced knowledge between the technical aspects of the products, business, and marketing. Foundational skills for this role include project management, public speaking, ability to work independently, and general business management skills.

This highly visible role will also require strong communication skills and the ability to tailor the message as appropriate for the target audience.  

The successful candidate will have an innovative customer first mindset and be forward thinking striving to meet the future needs of the market.  The candidate must have balanced knowledge between marketing, business, innovation and go to market strategy as well as be able to quickly learn and understand the technical aspects of products. Foundational skills for this role include understanding of the HVAC Market, the ability to work cross collaboratively across the organization, the ability to work independently with minimal oversight, and general business management skills.

• →Develop strategic vision and product roadmaps for outdoor products by leveraging market research, competitive comparisons and voice of customer to drive technology development for the next 5 + years.
• →Product strategy and commercialization of platforms in compliance with regulatory changes.
• →Fosters cross function integration with other product platforms.
• →Researches, develops, and manages product modification projects from conception through launch.
• →Evaluates projects through financial feasibility studies, market research and planning.
• →Responsible for developing competitive pricing strategy for new product introductions.
• →Manages cross functional team of professionals through a gated product development process.
• →Clearly articulates product features and value at public speaking events such as distributor, dealer, sales, and recruitment meetings.
• →Differentiates and positions the products to ensure customer value and optimize business return.
• →Provide leadership and development to team of direct reports for continued growth of product management talent and capabilities.
• →Works cross collaboratively with regulatory team in guiding the direction of the next DOE RES test procedure and energy conversation standard
• →Monitor competition to identify Carrier advantages and gaps.

• Master’s Degree
• 5+ years of people management experience
• Background or experience in HVAC engineering &/or product management
• Passion for servicing customers.  Ability to listen to customers’ needs and quickly act to solve their problems, provide quality solutions, and go above and beyond to exceed their expectations
• Demonstrates for The Carrier Way: Passion for customers, Play to Win, Choose Speed, Achieve Results, Dare to Disrupt, Build Best Teams
• Strong analytical skills with demonstrated ability to pull data from multiple sources and synthesis in both graphic and verbal format, so that it is easily understood by the target audience
• Proven ability to execute with speed and exhibit a bias for action mindset
• Ability to communicate effectively in written and verbal format across a wide audience
• Ability to quickly identify new and innovative ways to work faster and simpler
• Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions
• Ability to work in self-directed manner to identify needs of the organization and/or customer, articulate necessary proposals and see projects through to completion
• Strong ability to lead and develop diverse, cross functional project teams to achieve high levels of performance in a dynamic, changing environment
• Understanding residential split system applications and marketplace dynamics
• Clear understanding of basic marketing principles
• Advanced level skills with Microsoft Office (Excel, Word, PowerPoint)

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