Inside Sales Associate - Phoenix

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

As an Inside Sales Representative with Carrier Commercial Service, you will support the sales process by helping customers and field sales teams identify optimal solutions. You will coordinate accurate estimates, prepare pricing documentation and contracts, and deliver timely support across product, pricing, and service opportunities.

This role will predominantly be onsite supporting customers. The ideal candidate will be based in Phoenix, Arizona to support customers and Carrier growth.

• Lucrative Earnings & Vehicle Program: Lucrative commission plan
• Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth.
• Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team.
• Career Advancement: Structured development paths built to advance your career into leadership or other business areas

• →Sales Process & Customer Support: Guide customers to right-fit solutions, answer inbound inquiries, and articulate product features based on client needs, specifications, and system limitations.
• →Estimating & Contract Management: Collaborate with sales and estimating leadership to prepare, interpret, and maintain accurate quotes, configurations, and proposal documentation.
• →Service & Repair Support: Partner directly with market sellers to build out comprehensive, competitive quotes for repair and service opportunities.

• →Sell and assist sales process; emphasize product features and select materials based on customer need, specifications, interests, demand, capabilities and limitations
• →Coordinate estimating processes; work with customer, sales teams, estimating and leadership to generate accurate pricing proposals for new and existing products
• →Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers
• →Work with sellers in your assigned market to build out comprehensive quotes for repair and service opportunities
• →Answers phone calls, providing price quotes and other information

• High school diploma or GED
• 2+ years of commercial HVAC sales or industrial sales, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services.

• Bachelor’s degree in Engineering, Construction, Facility Management, or Business
• HVAC industry knowledge
• Aptitude to understand building mechanical system basics, facility management budgeting processes, sustainability initiatives, and customer needs
• Strong communication skills and ability to present to clients and key stakeholders
• Strong team building and relationship building ability and desire

• Lucrative Commission Plan Structure with unlimited potential
• Lead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
• Balance of Account Management and New Customer Engagement
• Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)
• Development path for Sellers to skyrocket their career into other areas within the business

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