Quality Associate

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

The Quality Associate is responsible for inspecting manufactured products to ensure they meet strict quality standards and customer expectations. This hands-on role involves identifying product defects, monitoring production processes for improvements, maintaining accurate inspection records, and collaborating with the production team to resolve quality issues.

• →Inspect all products manufactured by Carrier Charlotte Factory to ensure they meet quality standards and specifications.  
• →Identify defects and non-conformities in products and document them in the quality management system.  
• →Verify that all product labeling, packaging, and documentation are accurate and complete.  
• →Monitor production processes to identify opportunities for process improvement and implement corrective actions.  
• →Provide feedback to the production team on quality issues and collaborate with them to resolve quality problems.  
• →Work closely with the Quality Control team to ensure that all products meet customer expectations.  
• →Maintain accurate and complete records of inspection activities and results.  
• →Support 8D activities as needed, including leading and supporting containment.  
• →Measure components as required (e.g., lead length, bend radius, etc.).  
• →Support implementation of quality management systems (ISO9001).  
• →Perform other activities as required by the Quality Manager, Production Supervisors, or Trainer.  
• →Take pictures of all units being audited and upload them for traceability.  

• High School Diploma or GED  

• 2+ years of experience in manufacturing quality control or inspection

• Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation

• Associate degree or experience in a technical field preferred
• Good communication skills relative to supervisor and other related departments
• Exceptional customer service skills and a great teamwork
• Excellent verbal and written communication skills
• Strong organizational skills
• Excellent attention to detail and accuracy

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