Service Engineer

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Entry-level Service Engineering professional responsible for developing product knowledge, maintaining effective communication with field team members, performing basic diagnostic procedures and conducting analysis to help resolve design/system related issues.

Will cover US and Canada

Key Responsibilities

• Manages and maintains effective communication with field team members to understand individual support requirements.
• Develops knowledge of products.
• Performs basic diagnostic procedures and partners with repair technicians to resolve problems.
• Analyzes information to help resolve design/system related problems.
• May repair, install or design equipment, tools and products.

Required Qualifications

• High School Diploma or GED 
• 2+ years of experience in the HVAC industry in a technical support role.
• 1+ years of experience with the Microsoft Office Suite
• Ability to pass an MVR with a Clean and valid driver’s license 

Preferred Qualifications

• Bachelor’s Degree from a recognized college or university in Mechanical Engineering, Electrical Engineering, Construction Management, or building HVAC.
• Strong problem solving and planning skills.
• Ability to read and understand scope of work.
• Exceptional written and verbal communication skills.
• Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines.
• A true team player who has the customer’s best interests first and foremost

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