Sr. NPI Advanced Quality Engineer

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Serve as the Quality representative within the Electro-Mechanical Component Integrated Product Team (CIPT), supporting new product development from concept through production launch.

Partner with Engineering, Manufacturing, Supplier Quality, and other cross-functional teams to identify risks early, incorporate lessons learned, and ensure Quality readiness through the Carrier Passport process.

This role sits onsite in Syracuse, NY. 

• →NPD Quality Lead: Serve as the Quality focal point for the Electro-Mechanical CIPT, supporting compressors, fans, motors, pumps, and related components throughout product development and launch.
• →Quality Ownership: Lead Quality activities from early development through prototype, MCS, pilot builds, production launch, and transition to sustaining Quality.
• →Upstream Quality & Prevention: Incorporate lessons learned from field, warranty, manufacturing, supplier, and previous NPD issues into new product designs.
• →Passport & Launch Readiness: Drive completion of Quality deliverables, risk assessments, supporting evidence, and open actions through the Carrier Passport process.
• →APQP & Risk Management: Lead and support DFMEA/PFMEA reviews, Control Plans, Critical-to-Quality characteristics, validation planning, MSA, SPC, and other applicable Quality activities.
• →Manufacturing & Supplier Readiness: Partner with Manufacturing and Supplier Quality to ensure production processes, inspection and test methods, supplier risks, and PPAP requirements are addressed before launch.
• →Build Support & Problem Solving: Support prototype and production builds, analyze FPY, defects, rework, and test failures, and drive corrective actions using 8D, A3, DMAIC, and other structured problem-solving methods.
• →Cross-Functional Leadership: Work with Engineering, Manufacturing, Operations, and Supply Chain to identify risks, close Quality actions, and escalate issues when needed.
• →Continuous Improvement: Drive lessons learned and look-across activities across product families, NPD programs, and manufacturing sites, including CMX B and CMX C in Monterrey, Mexico.
• →Quality Reporting & Mentorship: Communicate Quality readiness, key risks, and open actions to program teams and leadership. Support improvements to NPD Quality processes and provide technical guidance to other Quality team members as needed. 

• Bachelor’s degree in Engineering Mechanical, Electrical, Industrial, or technical field.
• Minimum 5 years of progressive experience supporting new product development, product launches, or Quality activities in a complex manufacturing environment.

• Working knowledge of APQP, PPAP, FMEA, Control Plans, MSA, SPC, and structured problem-solving methods (e.g., 8D, 5-Why).
• Ability to read and interpret engineering drawings, GD&T, specifications, and technical product requirements.
• Demonstrated ability to lead cross-functional activities and influence teams without direct authority.
• Proficient in Microsoft Office (Excel and PowerPoint) for tracking metrics and delivering executive status roll-outs.
• Experience with Quality data analysis, performance metrics, and reporting using Excel and PowerPoint.
• Ability to travel domestically and internationally up to 25%.
• ASQ Certified Quality Engineer (CQE) certification.
• Prior Quality engineering experience in Automotive, Aerospace, Heavy Industrial Equipment, or Commercial HVAC manufacturing.
• Direct experience working with compressors, rotating machinery, or electro-mechanical sub-assemblies.

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