Sr. Product Manager – Commercial Life Sciences

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

You will serve as a business and product leader for our IoT based Cargo software solutions platforms that help our Commercial Life sciences customers effectively manage fleet operations. Reporting to the Global Product Leader for Digital Platforms, you will work closely with engineering, general managers, sales, commercial leadership, product marketing teams, and the PMO across CST business units. The position requires the ability to travel up to 30% of the time, both domestically and internationally.

The successful candidate will combine deep Life Sciences supply chain knowledge with strong product leadership experience across enterprise SaaS, IoT, analytics, cargo visibility, or cargo-monitoring platforms. As a Global Product Leader, this role aligns product investments with customer needs, company strategy, revenue growth, profitability, and long-term market leadership.

• →This role defines the product vision, strategy, roadmap, commercialization plans, and business case for digital platforms supporting pharmaceutical, biotechnology, healthcare, and cold chain logistics customers
• →Identify opportunities through direct customer engagement, market research, competitive analysis, market segmentation, and industry trends. Translate customer needs into differentiated product strategies aligned with Sensitech and broader CST objectives
• →Lead build, buy, partner, modernize, consolidate, and end-of-life recommendations for digital platforms and products using clear strategic, commercial, and technical criteria
• →Own a multi-year, outcome-oriented global product roadmap for commercial Life sciences and align Sensitech priorities to the CST global product strategy. Prioritize investments based on customer value, market attractiveness, revenue potential, strategic fit, differentiation, feasibility, and ROI
• →Develop and validate business cases, pricing, packaging, and monetization models for SaaS, data, analytics, API, monitoring, and service offerings
• →Lead portfolio trade-offs and ensure all digital platform initiatives have clear outcomes requiring deep collaboration with device hardware/firmware teams, success measures, dependencies, and lifecycle plans to effectively drive P&L outcomes and product KPIs
• →Create PRDs, product initiatives, epics, and user stories to establish product requirements in alignment with business stakeholders and work with product development teams to drive delivery and product execution
• →Ensure Life Sciences quality, compliance, validation, data-integrity, and customer contractual needs inform product decisions and meet the audit requirements and industry regulations
• →Build, mentor, and lead a high-performing product management team focused on customer outcomes and commercial impact. Drive alignment across functional teams to deliver on business outcomes
• →Foster a culture of ownership, innovation, experimentation, transparency, and continuous improvement
• →Develop go-to-market strategies with Marketing, Sales, Customer Success, and regional commercial teams

• Bachelor's degree in Business, Supply Chain, Engineering, Computer Science, or Life Sciences
• 7+ years of product management experience with progressively increasing leadership responsibility and with demonstrated ownership of complex software-for-hardware, IOT platforms, or connected product portfolios.
• 3+ years leading product managers, product teams, or a product organization.
• Availability to travel up to 30% in support of business objectives.
• Must have unrestricted authorization to work in the USA. No visa sponsoring available

• MBA or advanced degree
• Experience with pharmaceutical, biotechnology, clinical trial, or healthcare supply chains
• Experience with IoT, telemetry, supply chain visibility, cargo monitoring, cold chain, APIs, analytics, or decision-intelligence products
• Experience defining product strategies, roadmaps, and commercialization plans for enterprise SaaS or digital platforms
• Backgrounds in transport refrigeration, commercial trailer, fleet management, cold chain, HVAC, industrial equipment, or adjacent hardware-software domains
• Experience leading platform modernization, SaaS transformation, product consolidation, or legacy-product migration
• Familiarity with regulated Life Sciences environments, validation, quality systems, data integrity, and compliance expectations
• Strong domain knowledge of Life Sciences supply chains, pharmaceutical logistics, cold chain operations, product integrity, or cargo monitoring
• Experience managing digital SaaS platforms supporting Life Sciences supply chains, visibility, condition monitoring, or logistics operations
• Demonstrated experience with business cases, pricing, product investments, portfolio performance, and measurable commercial outcomes

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