Training Manager

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role:

The Training Manager owns the technical and operational training strategy for the site, building the capability of the hourly and salaried workforce. This role designs and delivers training programs, manages certification and skills matrices, and ensures the workforce is qualified to meet safety, quality and productivity standards.

Key Responsibilities:

• Owns the site training strategy, curriculum and certification framework.
• Designs and delivers technical and operational training for hourly and salaried employees.
• Builds and maintains skills matrices, qualification records and training compliance.
• Develops train-the-trainer capability and a network of certified trainers on the floor.
• Partners with Operations, Quality and EH&S to close capability gaps.
• Manages onboarding and orientation training for new hires.
• Measures training effectiveness and its impact on safety, quality and productivity.
• Leads and develops the training team and training resources.

Required Qualifications:

• Bachelor's degree 
• 5+ years of training, learning & development or operations experience in a manufacturing environment, including 2+ years of leadership.
• 2+ years of experience designing and delivering technical/operational training programs.
• 2+ years of experience leading train-the-trainer programs and facilitating high-impact team workshops.

Preferred Qualifications:

• Bachelor's degree in Engineering, Education, Human Resources, Business 
• Experience supporting large-scale hiring and workforce ramp-up.
• Experience building skills matrices, certification programs and training compliance records.
• Knowledge of Lean training systems (TWI, standard work, job instruction).
• Ability to measure training effectiveness and link it to operational KPIs.
• Working knowledge of manufacturing processes, quality systems and safety requirements.
• Certification in instructional design or learning & development.

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