Sales Coordinator

Fl-Kissimmee-Full Timemid

OtherSales Coordinator

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Requirements Summary

The requirements listed are representative of the knowledge, skill, and/or ability required.

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OtherSales Coordinator

JOB DESCRIPTION:

Handles all administrative duties required by the Sales managers in order to provide superior services to our guests. Has a passion for hospitality sales and service and looking to grow career within Sales and Marketing department.

ESSENTIAL DUTIES:

Schedules and prioritizes work load to meet deadlines of all managers
Act as back up for sales manager(s) with customers
Help prepare for site inspections, client events, and sales calls as instructed by sales managers
Types and distributes correspondence, as requested by sales managers
- Ensures that all correspondence is 100% accurate
Prepare proposals/contracts in a timely fashion: Maximum turnaround time - 24 hours
Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc.
Books group reservations into the system
Checks VM for general sales line as well as all incoming lead mailboxes throughout the day
Answers calls to sales office by third ring
Ensures that all managers receive messages in a timely manner.
- Messages to include name and phone, group or company name, number of caller, date and time call received
Maintain close communication with and Director of Sales and/or Sales Managers
Follow up with clients in a timely and professional manner
Coordinate with internal operations departments when needed
Takes detailed inquiry leads and submits to appropriate manager
Pass all potential leads to group sales to develop group business opportunities
Assists unassigned managers as needed
Gathers materials and mails packages to clients, as necessary
Processes outgoing mail
Attends Sales Meetings
Takes minutes at committee/assistant meetings as directed
Participates in schedule rotation for late coverage on days the office closes early
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules in response to the business needs of the hotel
Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
Performs other duties as assigned

MINIMUM REQUIREMENTS:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have effective ability to communicate orally or in written form effectively with co-management, internal and external customers
Experience within Opera and Sales Pro preferred
Previous Hospitality/Hotel experience preferred
Must have a valid Florida Driver’s License and good driving record
Must be able to pass pre-employment testing (i.e. drug test, background check, etc.)
Must have full availability and be able to work days, evenings, nights, weekends, and holidays

KNOWLEDGE / SKILLS / ABILITIES:

Ability to read, write and speak English (multi-lingual a plus)
Ability to understand, follow and give written and oral instructions
Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
Ability to work with large groups of people, and age groups
Ability to plan, organize and conduct a wide variety of activities
Knowledge of leadership techniques
Ability to work harmoniously with fellow employees and guests
Ability to work outdoors including intense or inclement weather conditions
Abilities (<3 hours per day) walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending
Ability to frequently (<4 hours per day) lift up to 30 pounds of weight to chest height