Sales Coordinator - 19444

Own the end-to-end post-sale process, including artwork proofing, invoicing, and generating accurate shipping quotes.

Input and process orders with 100% accuracy, ensuring correct pricing, discounts, and product specifications.

Monitor order progress to ensure all customer requirements are met and delivery deadlines are honored.

Act as the primary point of contact for urgent inquiries when Sales Representatives are unavailable.

Proactively inform customers of any potential delays, arrange delivery dates, and resolve queries regarding their orders.

Maintain a deep knowledge of the company’s product catalog to provide helpful solutions and support to clients.

Collaborate cross-functionally with production and design departments to ensure artwork and orders are processed effectively.

Develop and maintain meticulous digital filing systems to track sales records and provide necessary data to the finance department.

Generate regular reports on sales activity and order status for leadership.

Experience: Proven track record in customer service, sales operations, or administrative coordination.

Organizational Mastery: Ability to multitask and prioritize high-volume tasks without letting details slip through the cracks.

Communication: Excellent written and verbal communication skills; comfortable handling both professional client inquiries and internal coordination.

Technical Aptitude: Proficiency in order management systems, CRM software, and basic financial/reporting tools.

Demeanor: A positive, professional, and "can-do" attitude, especially when handling time-sensitive or urgent customer needs.