CONSTRUCTION TECHNOLOGY SUPPORT ANALYST

SITECH Chesapeake, a wholly owned subsidiary of Carter Machinery Company, Inc., is the authorized dealer for Trimble Heavy and Civil construction products and services, and Accugrade grade control products, with a territory that covers the pan handle of West Virginia, Virginia, the District of Columbia, and the shores of Delaware.

At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. 

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward. 

• Basic understanding of GNSS principles, machine control systems, and site positioning technology
• Must be able to read and interpret common construction data formats
• Must be able to think quickly to handle customer situations to produce immediate results
• Must have strong mechanical aptitude and skills
• Strong customer service orientation with good verbal and written communication skills
• Must possess ability to explain technical concepts to non-technical users
• Proficiency with computers, tablets, and basic diagnostic tools
• Must be able to travel to customer sites and work flexible hours as required
• Must have excellent driving record
• Promote a positive customer experience
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

• Required to sit and talk or hear
• Frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms
• Occasionally lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

• Previous experience in technical support, construction technology, or related field, preferred
• Survey and construction technology experience using all major site positioning and machine control systems, preferred
• Civil engineering experience a plus
• Any manufacturer training or certification in machine control or site positioning technology

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

SITECH Chesapeake is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. 

SITECH Chesapeake is a drug-free workplace.