New
$50-52K/yr

Treatment Coordinator

United StatesUnited States·Bostonmid
Patient Access RepresentativeHealthcare Non-Clinical
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Quick Summary

Key Responsibilities

screening, intake, orientation, assessment, treatment planning, and counseling, case management, referral, education, crisis intervention, record keeping.

Technical Tools
Patient Access RepresentativeHealthcare Non-Clinical

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the Role

~1 min read

The role of the Treatment Coordinator is to provide individual substance use counseling and case management to clients of Casa Esperanza, Inc. using a motivational counseling approach and providing individual assessment, treatment planning, and case management. The Treatment Coordinator is expected to perform on-call duties, assist in coordination of admissions, treatment reporting, and ESM data entry. Bilingual (Spanish and English) required. As part of the Casa Esperanza, Inc. team, the Treatment Coordinator will provide services in a fully integrated, holistic, and collaborative manner using a team-treatment approach, to ensure the coordination of all client services, both across Casa programs as well as with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; details necessary follow up and assignments; and ensure-wrap around support services are in place to maximize treatment effectiveness and clinical outcomes.

Responsibilities

~2 min read
  • →Coordinate intakes, admissions and discharges to and from the program
  • →Completes psychosocial assessments for clients in the program and makes referrals to additional mental health, and developmental support services when needed
  • →Conduct initial assessment for each client and generates individualized treatment and service plans based on Casa Esperanza, Inc.'s Clinical Logic Model
  • →Provide the 12 core counseling functions to each assigned client: screening, intake, orientation, assessment, treatment planning, and counseling, case management, referral, education, crisis intervention, record keeping.
  • →Coordinate referrals for internal and external services, i.e. legal, medical, housing, employment and training, transportation, and other needed services.
  • →Collaborate with other agencies, public organizations, and external personnel to develop comprehensive network of services.
  • →Work closely with clinical team to ensure client individualized treatment and service plans are completed
  • →Work with clinical team to ensure clients have access to and are participating in pro-social activities
  • →Facilitate group interventions as required (including Tobacco Education, etc.) • Conduct weekly individual counseling sessions with clients.
  • →Document all client encounters and progress, completes necessary reports, and maintains up-to-date client files
  • →Participates in clinical team meetings and team meetings to address client needs including MDT
  • →Manages crisis interventions as needed • Ensures urine screening are conducted for clients as needed
  • →Develop aftercare plan with the client • Participate in weekly clinical team meeting to address client needs
  • →Participate in all trainings as required • Meets bi-weekly with the Program Clinical Supervisor
  • →Other duties as required

Requirements

~1 min read
  • Ability to use Motivational Counseling/Motivational Interviewing techniques
  • Familiarity with Cognitive Behavioral Therapy ■ Demonstrated capacity to make sound clinical decisions and manage crises
  • Valid Massachusetts Driver's License ■ Computer skills, minimum Microsoft Office
  • Experience with homelessness, co-occurring disorders, and people living with HIV/AIDS
  • Knowledge of substance abuse field, including the AA/NA 12 Step philosophy
  • Knowledge of appropriate community resources ■ Knowledge of residential treatment models
  • Strong verbal and written communication skills ■ Crisis management skills, and group intervention skills with clients
  • Ability to work as a member of a team and independently and collaboratively
  • Must be knowledgeable of HIPAA regulations and how to assess for need of mental health hospitalization
  • Ability to meet the physical requirements of the position (see attached)
  • Ability to meet the training requirements of the position (see attached)

Education/Training required:

  • Associate or Bachelor’ degree required in social work, psychology, counseling, or related field required
  • Bilingual Spanish/English required
  • Licensed or willing to become a licensed counselor.
  • All candidates should be willing to become CADAC certified (or a reasonable equivalent) within the first year of employment.
  • Experience providing survivor-centered, trauma-informed care ■ Experience delivering strengths-based treatment
  • CPR/First Aid certified preferred
  • Computer skills including knowledge of Microsoft Office preferred.

What We Offer

~2 min read

Casa Esperanza Benefits Package:

✓Compensation:  $50-52K
✓401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
✓Holiday Pay (12 days per year + 1 floating holiday)
✓Paid Time Off (PTO)—18 days in year one, 20.5 days in year two, 23 days in year five
✓Sick Pay—10 paid days per year
✓Long/Short-Term Disability
✓Paid by Company Life Insurance
✓Health Insurance (Medical, Dental, Vision)
✓Health Reimbursement Arrangement (HRA)
✓FSA/DCA (Flexible Spending Account & Dependent Care)
✓ComPsych Guidance Resources - EAP
✓Educational Opportunities
✓Tuition Remission
✓Employee Ticket at Work (Discounts for Entertainment, Travel, Movies, etc.)
✓Career Advancement Opportunities
✓Increased Salary for Credentials
✓and more...

Location & Eligibility

Where is the job
Boston, United States
On-site at the office
Who can apply
US

About this job

Pay per year
$50,000–$52,000 a year
9% above the $46,800 median for Patient Access Representative jobs on Jobera (1,076 salaries).
Who can apply
United States
Posted
Today
Employer
has 62 open jobs on Jobera.

Listing Details

First seen
November 6, 2026
Last seen
November 6, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
68%
Scored at
November 6, 2026

Signal breakdown

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Treatment Coordinator$50-52K