Communications Coordinator

Canada·Edmontonmid

OtherCommunications

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Quick Summary

Overview

CASA Mental Health is expanding across Alberta to reach more kids, youth and families with vital and timely mental health services that are always free, closer to home.

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OtherCommunications

CASA Mental Health is expanding across Alberta to reach more kids, youth and families with vital and timely mental health services that are always free, closer to home. CASA’s Communications team provides strategic communications support for internal and external communications – support that is even more important as the organization expands provincially.

Job Details

Salary range: $62,464 - $93,167
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Hybrid/CASA Downtown
Union: Out of scope
FTE: 1.00
Status: Temporary until April 30, 2027

About the Role

Reporting to the Manager, Communications, the Communications Coordinator works collaboratively within the department, helping support communications needs for the organization as it expands provincially. The Communications Coordinator will showcase CASA people and programs in creative and engaging ways, keeping CASA’s values front and centre, while helping build awareness of and support for the organization and its expansion goals.

The Communications Coordinator will:

Support internal and external communications focused on CASA’s main audiences.
Support CASA’s awareness-raising initiatives as it expands from being primarily based in Edmonton to serving thousands of children, youth and families across Alberta.
Advise on digital storytelling throughout the organization, including seeking patient stories and working with departments on creating and developing stories that explain what CASA does and the role it plays in Alberta’s mental health care system.
Support the publishing of internal and external newsletter publications (e.g. maintain distribution lists, collect and organize content, and collect analytics).
Maintain and develop content for CASA’s employee intranet and external website.
Monitor shared email inboxes and escalate as necessary.
Provide general communications support to the department and organization, including basic design and layout, writing and editing, and content development.
Create and maintain templated products, e.g. letterhead, PowerPoint, posters, forms and any policies, guidelines and standards related to these products.
Identify and implement regular updates to publications and promotional materials.

Knowledge, Skills and Abilities

Excellent oral, written and interpersonal communication skills.
Experience in WordPress, Elementor, ThoughtFarmer or other web management programs is an asset.
Experience in Asana or other project management software is an asset.
Experience working in mental health, non-profit, philanthropy or any related fields is an asset.

Qualifications and Experience

Post-secondary or continuing education in communications, marketing, journalism or public relations. A certificate or diploma in a relevant subject may be supplemented with equivalent experience working in a similar role.
Experience with writing, proofreading and editing web content.

Conditions of Employment

A satisfactory Criminal Records Check. This would be the financial responsibility of the successful candidate.

Your Well-Being Matters

At CASA, we know a career in mental health is more than just a job, it’s a calling. That’s why we take care of the people who make that care possible. We offer competitive benefits, opportunities for growth, and the support you need to rest, recharge and continue making a difference.

What We Offer:

Employer-paid health and dental benefits, including $750 per paramedical practitioner and $2,000 annually in mental health services.

Access to our Employee Assistance Program (EAP) and a range of employee discounts.
Ongoing learning and growth opportunities.
Recognition and community-building through employee appreciation events, team celebrations and opportunities to connect across CASA locations.

Apply today to start making a difference for Alberta’s children and families!

Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at recruitment@casaservices.org

Closing Date: May 27, 2026

Please quote the following competition number in your application materials: 26-082. Candidates who provide a cover letter clearly demonstrating their two-plus years' experience in a social media role will be given preference. We also encourage applicants to submit a portfolio showcasing examples of their previous work.