Parts Warehouse / Parts Counter Attendant

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Counter / Parts Warehouse.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.

At the direction of the Parts Manager, the Parts Counter / Warehouse position will be required to excel in all clerical and warehouse areas of Parts Operations that may include but not be limited to:

• →Maintain a clean safe work environment
• →Strong customer service skills
• →Parts counter sales
• →Safely and efficiently operate a forklift
• →Load and unload parts truck and freight deliveries
• →Efficiently and accurately pick, put away and deliver parts orders to designated shop and will call areas
• →Ability to fabricate hoses
• →Ability to inspect and process cores and warranty accurately and efficiently
• →Ability to understand the basic principles of inventory control
• →The ability to perform tasks with little or no supervision
• →Accurately complete all paperwork and required documentation
• →Resolve problems and make sound decisions
• →Organized and detail oriented with the ability to effectively handle multiple tasks
• →Work independently & efficiently in a fast paced environment
• →Perform additional tasks as directed
• →Work regular overtime as required
• →Familiarity with product line a plus
• →Responsible to maintain professional behavior consistent with the Mission, Vision and values of Cleveland Brothers

• High School Diploma or GED required
• Associates degree in a business discipline or Technical school is preferred

• Three or more years of strong customer service support experience in a mechanical / parts environment, demonstrating ability to quickly learn to use various computer systems is strongly preferred Candidate must have effective written and verbal communication skills
• Must have mechanical aptitude
• Intermediate computer, keyboarding, MS Word and Excel
• Ability to learn new software products: Warrtrack, literature/media requests, SIB requests etc.
• Skilled in cash and credit card handling/reconciliation/refunds

• An appropriate combination of education, skills and experience will be considered 
• Basic skills in shipping, receiving, freight in bound and out bound
• Must be able to lift 50 lbs