Fashion Advisor

• Deliver bespoke and tailored client service, aligning with CHANEL's Client Service Values, and ensuring each client feels understood, valued, and cared for.
• Consistently exceed client expectations through a refined, personalized approach that creates meaningful connections and drives long-term loyalty.
• Optimize the client journey by understanding individual preferences, offering styling advice, and ensuring seamless after-sales service.

• Master product knowledge, providing expert guidance to clients and maximizing every sales opportunity with the highest level of professionalism.
• Demonstrate a proactive approach to achieving and surpassing both personal and boutique sales goals, aligning with commercial objectives.
• Stay attuned to the latest trends, product offerings, and boutique updates, ensuring that all client interactions reflect CHANEL’s commitment to timeless elegance and innovation.

• Support the daily operations of the boutique, including back-of-house functions, assisting with alterations, and ensuring products are properly handled.
• Collaborate with colleagues and leadership to uphold merchandising standards and optimize the boutique’s visual presentation.
• Provide timely and efficient follow-up with clients, maintaining accuracy in data capture and fostering a seamless, elevated service experience.

• Uphold the prestige of the CHANEL brand by maintaining impeccable personal presentation and exhibiting refined etiquette at all times.
• Embody the sophistication and legacy of CHANEL through every interaction, establishing yourself as a trusted ambassador of the House.

Although comprehensive, the job description is not exhaustive and additional duties may be added according to the needs of the business.

• →Luxury Retail Experience: Proven background in a luxury retail or high-end customer service environment, with demonstrated success in driving sales and delivering outstanding service.
• →Expertise in Client Relations: A natural ability to build strong, personalized relationships with clients, ensuring their needs are met and exceeded.
• →Communication & Organizational Skills: Excellent communication skills, with the ability to manage multiple tasks seamlessly in a dynamic, fast-paced environment.
• →Professional Presentation: Impeccable grooming and a polished, sophisticated image that aligns with the CHANEL brand values.

• →The opportunity to work with one of the most iconic, creative, and visionary luxury brands in the world.
• →A dynamic, supportive team environment where you will grow both personally and professionally while shaping the future of CHANEL.
• →The chance to develop long-lasting relationships with a diverse clientele, enhancing your skills and expertise within the luxury retail industry.
• →Comprehensive and flexible benefits to support you across your professional and personal life.
• →Competitive salary: $60,000CAD annually + commission + bonus

• The rich history and heritage of the House of CHANEL and its commitment to craftsmanship, artistry, and timeless elegance.
• A deep passion for fashion and luxury, and a desire to share your expertise and inspire others through exceptional service.
• Building meaningful, collaborative relationships within a team that values inclusivity and mutual support.
• Cultivating an appreciation for culture, beauty, and the art of creating a memorable, personalized experience for every client.