Senior Manager, Visual Merchandising

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL is seeking a Senior Visual Merchandising Manager to ensure and maintain all aspects of Visual Merchandising for Retail Fashion Boutiques and Multi-Brand Boutiques within the Los Angeles market. This would include Rodeo Drive Boutique, Neiman Marcus Beverly Hills and Saks Beverly Hills, Nordstrom Topanga and Montecito Seasonal Btq. This role will be reporting to the Group Director for Visual Merchandising, Southern CA. You will join a team of passionate, driven VM professionals upholding the CHANEL vision across all doors.

• Lead the execution of CHANEL Visual Merchandising standards across corporate and boutique environments, ensuring consistency, excellence, and brand elevation at every touchpoint.
• Partner closely with Corporate VM, Boutique Leadership, Fashion, Watches & Fine Jewelry (where applicable), and cross-functional teams to support launches, floor moves, windows, events, and seasonal installations.
• Translate corporate direction into clear, actionable guidance for field and boutique teams, balancing brand vision with the needs of each market and location.
• Build strong, trusted relationships with internal partners to influence decisions, align priorities, and drive consistent execution across the network.
• Oversee installation, de-installation, mannequin changes, décor placement, prop styling, lighting adjustments, cleanliness, and photo documentation with strong attention to detail.
• Facilitate VM trainings, seminars, and coaching moments that strengthen boutique teams’ understanding of CHANEL standards, product storytelling, and styling expectations.
• Manage and support boutique VM partners and freelance talent, providing direction, feedback, and follow-up to ensure high-quality execution.
• Maintain strong organization, time management, and follow-through to meet deadlines for launches, documentation, reporting, travel, and other key deliverables.
• Leverage strong digital, photography, and communication skills to document work clearly and share updates with Corporate and regional partners.
• Support the broader West Coast VM community and U.S. Corporate VM priorities through regular market visits, monthly travel, and adaptable partnership across teams.
• Demonstrate accountability, sound judgment, and comfort working independently in a fast-paced environment with evolving priorities and ambiguity.

• An opportunity to influence the client experience by bringing CHANEL’s visual merchandising vision to life across a dynamic boutique network.

• A highly collaborative role that partners with Corporate VM, boutique leadership, and cross-functional teams to support launches, installations, events, and seasonal moments.

• The ability to shape consistent, elevated execution while adapting global and corporate direction to the needs of each market and boutique.

• A platform to further develop leadership, communication, and influencing skills in a fast-paced environment with high visibility and meaningful impact.

• Opportunities to coach, train, and inspire boutique teams, strengthening their understanding of CHANEL standards, product storytelling, and visual excellence.

• Role requires a minimum of three days in-person office presence at the NYC Office
• 7+ years of VM experience required
• Weekend and overnight assignments will be required
• Associate’s degree in Display & Exhibition Design or Art/Fashion related degree OR minimum of 7+ years relevant work experience in VM and Retail Display
• Must be willing and able to travel by airplane & automobile with a Valid Divers License / Passport, Reliable Car (local travel) & Car Insurance.
• Must be able to lift 30-40 lbs.
• Must be able to travel 2-3 times per month within region

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.