IT Support Officer

Mauritius·Mogamid

OtherIt Support

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Quick Summary

Key Responsibilities

• Provide timely IT support for hardware, software, network, and system issues across all C-Care sites to ensure minimal disruption to business operations.

Technical Tools

OtherIt Support

Career Opportunity

C-Care International, part of the healthcare cluster of CIEL Group, is a Mauritian private healthcare group that owns and operates four healthcare facilities in Mauritius, namely C-Care Darné, Wellkin, Grand-Baie and Tamarin, and two hospitals in Uganda, C-Care IHK and IMC. C-Care also owns and manages 22 primary care Clinics and 55 C-Lab collection centres in Mauritius, Uganda, and Madagascar.

Responsibilities

~1 min read

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Relevant IT certifications (e.g., CompTIA A+, Microsoft, Cisco) are an advantage.
• 1–3 years of relevant IT support experience.
• Hands-on experience in troubleshooting hardware, software, and network issues.
• Healthcare industry experience is an advantage.
• Proficient in Microsoft Windows environments.
• Familiarity with IT ticketing systems and remote support tools.
• Knowledge of basic networking concepts, including LAN, WAN, and VPN.
• Understanding of cybersecurity practices and tools.
• Ability to prioritize tasks and manage multiple responsibilities under pressure.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Customer service-oriented with a focus on user satisfaction.
• Demonstrates accountability and ownership of assigned tasks.
• Ability to work effectively under pressure and meet deadlines.

Location: C-Care Corporate Office, Moka, Mauritius

Management reserves the right to call only the best candidates for an interview. If you have not received any communication after the deadline, feel free to call us for any query.