Health Unit Coordinator - Med/Surg and Telemetry

Join Cleveland Clinic’s Euclid Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based hospital provides top-quality patient care to the communities in and around Cuyahoga County on the beautiful coast of Lake Erie. The caregivers at Euclid Hospital have made it an excellent medical facility and a home away from home.     

Euclid Hospital’s 7th floor Med/Surg and Telemetry Unit is a 20-bed unit that specializes in advanced telemetry. This unit oversees patients who may be confused, at risk for falls or in need of visual monitoring. Known for their exceptional assessment skills and team mentality, caregivers in this unit provide the best patient-centered and relationship-based care to their adult to geriatric patients with ranging medical-surgical diagnoses. Acting as a Health Unit Coordinator, you will support nurses and other staff in providing critical attention to each patient. Your work will focus on coordinating the flow of the department and monitoring the traffic coming in and out of the unit. In this position, you can help improve unit organization and the overall patient experience. 

A caregiver in this position works part-time evenings from 3:00PM – 11:30PM, including every other holiday.  

A caregiver who excels in this role will:  

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

• Respond to patient call lights and make rounds.  

• Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. 

• Assist with processing patient admissions, transfers and discharges. 

• Assist patients and families with wayfinding and direct them to available resources. 

• Assemble and maintain patient medical records and other documents related to patient care. 

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED  

• One year of experience in a customer service-related role  

• Experience with typing, computer training or equivalent coursework 

 Preferred qualifications for the ideal future caregiver include: 

• College degree 

• Microsoft Office experience 

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.