Systems Analyst III - Philanthropy Analytics

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. All your efforts are crucial in helping us continue providing the exceptional care our patients and communities have come to expect.      

As Systems Analyst III, Philanthropy Analytics you will work alongside Philanthropy Analytics colleagues and managers to participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems. In this role, you will define training requirements and assist with process automation, relationship management, daily reports, and maintaining dashboards. Additionally, this position offers work/life balance, a supportive culture, and an established career path with eligibility for job growth opportunities. 

A caregiver who excels in this role will:  

• Support and design department project assignments and small system implementation. 

• Provide input to solution development efforts. 

• Maintain schedules. 

• Track information system resources for assigned projects. 

• Report on project timelines and document performance. 

• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements. 

• Maintain project task plans, documentation and communications. 

Minimum qualifications for the ideal future caregiver include:  

• Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position OR High School Diploma/GED and seven years of experience OR Bachelor’s Degree and three years of experience 

• ITIL Foundations Certification upon or within six months of hire 

• Strong analytical, critical thinking, communication, problem solving and relationship building skills 

Preferred qualifications for the ideal future caregiver include: 

• Bachelor’s Degree 
• Experience with Agilon

• Microsoft, CompTIA or equivalent certifications preferred.  

• Demonstrated experience using SQL, business logic, SSIS, Python, Power BI. 

• Experience with CRM databases and relationship data analytics. 

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

• Follows standard precautions using personal protective equipment as required. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.