Club Manager

Job Title: Club Manager Location: Siaya County, Kenya About the Role Our client is seeking a dynamic and experienced Club Manager to oversee the daily operations of a vibrant hospitality establishment in Siaya County. The ideal candidate will be responsible for ensuring exceptional customer service, efficient operations, and overall profitability of the club. Key Responsibilities • Oversee the day-to-day operations of the club, ensuring smooth service delivery across all departments • Manage and supervise staff, including recruitment, training, scheduling, and performance evaluation • Ensure high standards of customer service and handle customer feedback or complaints professionally • Monitor inventory levels, procurement, and stock control of food, beverages, and supplies • Develop and implement sales and marketing strategies to drive revenue growth • Ensure compliance with health, safety, and licensing regulations • Prepare and manage budgets, financial reports, and cost control measures • Coordinate events, promotions, and entertainment activities to enhance customer experience • Maintain cleanliness, ambiance, and overall club standards Requirements Qualifications & Requirements • Diploma in Hospitality Management or a related field • 3–5 years of experience in the hospitality industry, preferably in a club, bar, or restaurant setting • Proven experience in a supervisory or management role • Strong leadership, team management, and interpersonal skills • Excellent customer service and communication skills • Good financial management and budgeting skills • Knowledge of health, safety, and licensing regulations • Ability to work flexible hours, including evenings, weekends, and public holidays Note: The ideal candidate should be available to start immediately.