Clinical Research Recruiter

Respond to inbound enquiries from individuals interested in participating in clinical studies. 

Conduct telephone screenings to assess participant eligibility against study criteria. 

Collect, interpret, and accurately record participant medical history information within database systems. 

Discuss medical conditions, medications, and study requirements with potential participants in a clear and professional manner. 

Make outbound calls to prospective and existing study participants. 

Provide accurate information regarding study opportunities and participation requirements. 

Maintain confidentiality and comply with all relevant procedures and regulatory requirements. 

Deliver an outstanding participant experience throughout the recruitment process. 

Excellent communication and interpersonal skills. 

A confident and professional telephone manner. 

The ability to discuss medical information comfortably, professionally, and empathetically with members of the public. 

Knowledge of medical terminology and an ability to understand and accurately document medical histories. 

Previous experience in customer service, healthcare, recruitment, contact centre, or a similarly regulated environment. 

Strong attention to detail and data entry accuracy. 

Good organisational and time-management skills. 

The ability to work effectively both independently and as part of a team. 

Proficiency in Microsoft Office and other computer-based systems.