Service Manager (Commercial/ Industrial Flooring)

QuestMark, a division of CentiMark Corporation, is a well-established, national leader in the industrial flooring industry for concrete polishing and epoxy systems. Since 1968 we have provided manufacturing facilities with a single source for solutions to their concrete floor needs.

Successful candidate will have knowledge in polished concrete, epoxy and/ or hard surfacing with the ability to identify floor deficiencies and appropriate solutions for repair.

• Responsible for account development and territory development of Service Department
• Schedule and manage service crews
• Ensure that thorough and complete inspections are performed
• Order maintenance supplies
• Minor equipment maintenance
• Using computer database
• Interact direclty with the customer

• Responsible for all scheduling, planning, execution and customer satisfaction for all Service projects
• General flooring and construction experience
• Communication with employees in all aspects of performance in a timely manner
• Forecasting financial outlook for office weekly, monthly and yearly
• The ability to work successfully both individually and within a team environment
• Managing service crews and reviewing timesheets
• Strong communication and people skills
• Valid State driver's license (in good standing) is required
• Analytical, leadership, interpersonal, problem solving and organizations/time management skills
• Comprehensive understanding of the flooring industry is preferred
• Must obtain respirator medical evaluation and pass fit test