Hotel Restaurant Server

Certified Hospitality is currently seeking friendly individuals with a desire to provide excellent customer service interested in working as a server.

• →The purpose of this position is to interact with our guests and ensure they have a great experience when dining
• →Restaurant Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner
• →At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed

• →Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
• →Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• →Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
• →Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
• →Prepare mixed drinks for service to your customers table
• →Properly open and pour wine at the tableside
• →Obtaining revenues, issuing receipts, accepting payments, returning change
• →Performing basic cleaning tasks as needed or directed by supervisor
• →Assisting with special events as needed
• →Greet all guests warmly with an appropriate greeting
• →Adhere to grooming and appearance standards consistently
• →Understands and can communicate products and services available
• →Must have some familiarity with basic cooking skills

• Effective Communication skills
• Pleasing personality
• Good team player
• Good listener
• Well groomed and professional appearance.
• Open with praise, discrete with criticism.
• Customer Service Champion