Certik20mo ago

Background Investigator

Europe / RemoteRemoteFull-timemid

OtherInvestigator

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Quick Summary

Requirements Summary

You are a skilled investigator with experience in conducting behavioral interviews while providing excellent customer service. You excel at finding critical information and analyzing it thoroughly.

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OtherInvestigator

About the Company

Founded in 2018 by professors of Yale University and Columbia University, CertiK is a pioneer in blockchain security, utilizing best-in-class AI technology to secure and monitor blockchain protocols and smart contracts. CertiK’s mission is to secure the cyber world. Starting with blockchain, CertiK applies cutting-edge innovations from academia into enterprise, enabling mission-critical applications to be built with security and correctness. CertiK is one of the fastest growing and most trusted companies in blockchain security and has become a true market leader. Our clients include leading projects such as Aave, Polygon, Binance Smart Chain, Yearn, and Chiliz. Our investors include top VCs like Tiger Global, Coatue Management, Shunwei Capital and Hillhouse Capital as well as industry leaders like Coinbase Ventures and Binance.

About the Role

As a KYC Investigations Analyst, you will deliver CertiK's KYC badge product—the leading private identity verification service for Web3 project teams. You will conduct background interviews and investigations into project teams, diving deep to understand their transparency and risk levels. If the project team completes the screening, your work will culminate in issuing a CertiK KYC badge at an appropriate level that signifies set standards of verification.

About You

You are a skilled investigator with experience in conducting behavioral interviews while providing excellent customer service. You excel at finding critical information and analyzing it thoroughly. You communicate clearly and effectively, making it easy for others to understand your findings. You are self-motivated, detail-oriented, and can manage multiple tasks independently in a fast-paced environment.

Manage the delivery of CertiK’s KYC badge product

Conduct interviews with project team members to assess risks and identify discrepancies

Perform thorough investigations using open-source information with limited data

Provide excellent customer service to clients undergoing the KYC process

Communicate with teams about KYC badge status and requirements

Help customers submit identification documents and verify them through systems

Document your findings clearly to support each KYC badge decision

Evaluate project teams for quality and risk factors

Create content and thought leadership related to KYC and investigations in Web3

3+ years of experience in investigations, KYC or a related field

Proven experience conducting complex behavioral interviews

Fluent in English

Excellent verbal and written communication skills

Experience performing OSINT investigations

Familiar with Web3 social media platforms, especially X/Twitter

Understanding of KYC regulations, AML/CFT laws, and compliance standards

Highly organized and self-driven, able to work independently

Comfortable in a fast-paced startup environment

Able to manage multiple projects and prioritize tasks effectively

Passionate about crypto and eager to learn about new projects

Target annual salary for this role performed is $60,000 - $100,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.

CertiK accepts applications for this position on an ongoing basis.

CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law.

CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

All CertiK employees are expected to actively support diversity on their teams, and in the Company.