Supervisor, Bereavement Services

Qualifications:
• Master’s degree in Social Work (CSWE accredited), Counseling, or related field
• Professional Licensure as required by state where care is being provided.

- In Florida LCSW, LMHC or LMFT
• Minimum of four (4) years of related experience
• Minimum of up to one (1) year of supervisory/lead experience
• Experience related to the concepts and practices of death and dying with children and adults
• Experience in children, family, and group modalities and intervention
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Able to remain calm and professional and trouble shoot and manage children/family crisis situations
• Ability to effectively communicate in English (written and verbal)
• Intermittent Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs
• Ability to work evenings and weekends

Competencies:
• Satisfactorily completes competency requirements for this position.

Responsibility of All Employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Leadership Success Factors:
• Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
• Initiative. Originate action to achieve goals.
• Management Identification. Identify with and accept the problems and responsibilities of management.
• Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
• Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.
• Leadership. Use appropriate interpersonal styles and methods in guiding others.
• Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
• Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.

Job Responsibilities:
• Collaborates with the Social and Volunteer Services Manager for provision and operation of the adult and children’s bereavement programs.
• Develops and maintains required Bereavement database, records and files, in a manner reflecting timeliness, completeness, accuracy, and legibility.
• Maintains focus on programmatic overview and development, support, and supervision of volunteer staff for Bereavement Department and Children’s Grief Center.
• Assists Social and Volunteer Services Manager to maintain and enhance bereavement programs, including groups, camps, and other special events and programs within the department.
• Assesses bereavement care needs of survivors (i.e., adults, children, and families) in accordance with operational guidelines established for the department.
• Provides clinical oversight for support group meetings, including supervisory, debriefing, and educational sessions for Grief Center volunteers; provides back-up to Bereavement Specialists.
• Provides follow-up with clients and refers to community agencies for additional assistance.
• Provides appropriate bereavement training, case management, consultation, education and supervision for staff, students, and volunteers assigned to the department.
• Performs other duties as assigned.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.