Hardware Test & Validation Engineer

• We do what we say we will do.

• Details matter. A lot.

• Bias for action.

• Customer obsession.

• Diversity and authenticity.

• No ego. Only outcome.

• Think big.

Learn more about our core values here!

• Execute daily device compatibility testing across a wide range of enterprise handheld devices
• Perform device qualification and burn-in testing using defined procedures; document pass/fail results and escalate anomalies.
• Validate new firmware and new hardware releases prior to field deployment confirm functional and performance requirements are met.
• Create and manage Jira tickets
• Troubleshoot hardware and charging issues using lab tools (DMM, bench supply, USB analyzers; oscilloscope as needed).
• Research new devices (specs, charging behavior, accessories) to determine likelihood of ARC compatibility.
• Write and maintain SOPs, support memos, and test procedures to enable Ops/Support to consistently validate and support devices in the field.
• Keep the test lab operationally ready by maintaining supplies, managing device/cable stock, and preparing test setups for daily compatibility testing and release validation.

• Bachelor’s Degree in Electrical Engineering or related field
• 0–3 years experience in hardware testing, lab work, validation, or electronics troubleshooting (internships count).
• Comfortable reading datasheets and schematics; familiarity with PCBs and common electrical concepts.
• Hands-on ability with lab tools: multimeter, bench power supply, USB analyzers, oscilloscope.
• Basic hands-on skills: soldering and wiring for simple rework/debug setups
• Strong documentation skills
• You are a strong communicator, attentive listener, and compelling explainer with the ability to focus on a problem, ask the right questions, and gain expertise quickly.
• Self-motivated and organized, you must be able to work independently and manage multiple tasks simultaneously.
• A strong bias for action and a "get it done" attitude. You are never satisfied with the status quo.

• Experience validating firmware (reading logs, regression testing).
• Experience with USB charging standards, DC power management circuitry, and related testing methodologies.
• Experience with Raspberry Pi, Arduino, and embedded systems for Arduino/Raspberry Pi for quick debug instrumentation.
• Experience with 3D CAD software
• Experience working at the intersection of hardware and software is a big plus.
• Experience working at a startup is a plus