Process Improvement Analyst

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our San Pedro Sula office.

• →Carry out research and create Shop requirements using document analysis and constant interaction with various stakeholders.
• → Define scope and objectives for projects as a result of interaction with business owners and technical teams.
• → Develop business cases and/or project summaries; prepare needs analysis and problem definition; identify current state, desired future state and gap.
• →Ensure clean and accurate documentation that may include aspects such as business requirements, technical specifications, and write findings in form of reports.
• →Develop technical solutions to resolve business problems and suggest ways for improvement and efficiency based on company and industry framework using different analysis tools such as Power bi or Tableau.
• →Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues of Shop and Maintenance team.

• Advanced English is a must
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, IF statements, data validation)
• Strong analytical and problem-solving abilities
• Experience working with operational data and reporting
• Ability to identify trends, anomalies, and cost drivers
• High attention to detail
• Experience managing claims, invoices, or reconciliations
• Experience in fleet, logistics, transportation, or maintenance operations - Preferred
• Knowledge of claims management and liability investigation - Preferred
• Experience with Power BI or reporting tools - Preferred