Junior - Mid Media Client Consultant - APAC - Vietnam

They will demonstrate professionalism, accountability, and a strong customer-service orientation in all client and team interactions.

They will be self-disciplined and highly dependable in a remote working environment, and confident engaging with stakeholders across different markets and cultures.

Permanent, reliable high-speed internet connectivity is essential for this role.

• Manage client project deliverables and provide remote and onsite consultation.
• Conduct workshops to understand the fit of products to client needs, and document any gaps identified in the product.
• Work with media platforms to build integrations using API technology, working closely with the product owner to ensure accuracy of design and development.
• Demonstrate the product in showcase sessions to client users, and test and report back on any bugs identified in the product.
• Conduct training sessions on the product with confidence and calmness, and conduct User Acceptance Testing and sign off on completion of product changes.
• Stick to project deadlines and budgets, and stay current with the product roadmap, changes, and updates.
• Work within the key performance areas provided for the department, contributing both upwards within the business and downwards into the development of the team, and adhere to standard company and departmental processes and procedures.

By applying for this position, the applicant understands, consents, and agrees that Chase Software Pty Ltd may solicit a credit and criminal report from a registered credit bureau, where relevant to the role, and may also verify educational qualifications and employment history.