Front Desk Receptionist- On call

Description

Greet with a smile. Own the details. Make every member feel welcome.  

The First Hello — You're the first person members meet in the Fitness Center, and your welcome shapes their whole visit. 

• →Greet all members in a professional and courteous manner, in person and over the phone. 
• →Complete opening and closing duties for each shift you work. 
• →Schedule members for fitness programs and appointments, and process billing for Swim and Fitness services. 
• →Assist guests with check in, guest registration, locker requests, and food and beverage service. 
• →Handle the sale and redemption of Fitness gift certificates. 
• →Maintain accurate records of all sales and complete the daily sales report. 
• →Update communication logs and relay messages and information to staff, members, and guests. 
• →Monitor security cameras in all fitness areas to ensure security and member safety. 
• →Make sure the proper channel and frequency are used for all AV equipment in the Fitness Center. 
• →Keep the reception desk presentable, well organized, and stocked. 
• →Help keep the Fitness facilities clean, stocked, and organized. 
• →Ensure compliance with Club rules and policies throughout the Fitness Center. 
• →Perform other related duties as assigned by the Family, Swim & Fitness Management Team. 

Requirements

• A friendly, courteous, and hospitable personality. 
• Excellent oral communication and organizational skills, with well spoken English. 
• Strong attention to detail. 
• Ability to work well with people and function as part of a team. 
• High school diploma or equivalent. 
• Proficiency with the Microsoft Office suite. 
• Experience operating a multi-line switchboard. 
• Club experience preferred but not required. 
• First Aid/CPR/AED certification preferred but not required. Certification can be obtained after hire.  

Chartered in 1956, Cherokee Town & Country Club is recognized as one of America's premier private clubs, with locations in Buckhead and Sandy Springs.