Family Services Specialist II (Bilingual English/Spanish)
Quick Summary
Maintain ongoing and accurate up-to-date client records for the caseload of families receiving subsidized childcare services. Accommodate individual assignments of families who are new to the program,
You see yourself being able to initiate eligibility meetings with families in accordance with Department policies and procedures, Federal, State, and Local law and
For more than 50 years, Children’s Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the city’s second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.
Under the supervision of the Family Services Supervisor, the Family Services Specialist II (FSS II) supports low-income families in and around San Francisco by evaluating and maintaining their eligibility to receive financial assistance to pay for childcare in any or all Subsidy programs at Children’s Council. The FSS II is a trusted resource for families navigating intricate program requirements and seeking information or referrals to other supportive services and community resources. With the ability to prioritize and multitask competently, the FSSII coordinates multiple family and program-driven deliverables to provide the best possible support to families within a complex regulatory environment.
Responsibilities
~1 min read- →Ability to sit at a desk for extended amounts of time.
- →Ability to stand for extended amounts of time.
- →Manual dexterity to use office equipment; the ability to sit and work at a desk for extended periods of time.
- →Physical agility to lift and carry materials, bend, stoop, walk and reach overhead.
Currently, Children’s Council operates on a 3/2 hybrid work schedule. Following your onboarding and training period—which, for the Family Services Specialist role, requires approximately eight weeks of in-person, in-office training—you will work with your supervisor to determine when you are ready to move to a hybrid schedule and which two days you may work from home, based on departmental and operational needs
What We Offer
~1 min readWe offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:
Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
401(k) retirement plan with a generous employer match.
Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday.
Ongoing training and professional development for all staff.
Tuition Reimbursement.
Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.
Location & Eligibility
Listing Details
- First seen
- September 25, 2026
- Last seen
- September 26, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 52%
- Scored at
- September 25, 2026
Signal breakdown
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
No spam. Unsubscribe at any time.