Business Intelligence Analyst

 We're looking for a Business Intelligence Analyst to transform business and operational data into reliable reports, dashboards, analyses, and recommendations that support Chimes.

• →Consult stakeholders to define business questions, reporting needs, metrics, and decision requirements.
• →Collect, validate, and analyze data from approved databases, spreadsheets, and business systems; reconcile discrepancies and coordinate corrections with data owners.
• →Develop, test, and maintain reports, dashboards, data models, and recurring analyses.
• →Document report specifications, data sources, calculations, assumptions, limitations, and refresh schedules.
• →Analyze trends, operational performance, customer needs, and relevant industry information, and present clear findings and practical recommendations.
• →Support report and dashboard users, and prepare user guides, training materials, and presentations.
• →Maintain a reusable library of approved reports, queries, metrics, and definitions, and improve data definitions, metadata, and governance.
• →Protect confidential, proprietary, and personally identifiable information.
• →Build effective working relationships with customers, colleagues, vendors, and partners.
• →Comply with all Agency policies and procedures, and perform other related duties as assigned.

• Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Statistics, or a related field preferred.
• Relevant BI, data, or visualization certifications preferred.
• Equivalent education, training, and experience may be considered.
• Three (3) or more years in business intelligence, reporting, data analysis, or decision support.
• Experience building reports or dashboards with BI, database, spreadsheet, or visualization tools.
• Experience documenting metrics, data sources, calculations, and test results.
• Experience in government, regulated, or security-conscious environments preferred.

Degrees and certifications in computer science, data science, or related fields are preferred, but equivalent education and experience are welcome.

• Medical plan starting at $13.80/mo. The $6.90 is per pay period for the Minimum Value Health Plan.
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• 10 paid holidays + generous PTO
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

✨ Join a team where your work truly matters—every single day.
Apply today: https://chimes.org/Careers

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Chimes is committed to equal employment opportunities for qualified individuals with disabilities. Individuals with disabilities are encouraged to apply, and all candidates are evaluated on job-related qualifications and their ability to perform the essential functions of the position, with or without reasonable accommodation.