Technical Associate_Mandarin Speaking
OtherAssociateTechnician
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Quick Summary
Overview
Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently,
Technical Tools
OtherAssociateTechnician
- Collaborate with the menu team to accurately set up and configure the restaurant’s menu before installation, and assist with menu-related requests as needed post-installation.
- Ensure network setup and verification are completed prior to hardware installation.
- Install, configure, and provide training on Chowbus products, including hardware and networking devices such as terminals, kiosks, handhelds, printers, and other peripherals.
- Standby on-site for a designated period after installation to monitor POS system performance and address any arising issues.
- Using appropriate judgment, independently order of steps to take during implementation based on restaurant needs, and menu design options.
- Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally.
- Bilingual proficiency in English and Mandarin required. Bilingual proficiency in Cantonese, Korean, Japanese, Vietnamese or other second languages will be considered.
- Prior customer services experience or customer facing experience is required
- 1+ years of software operations and hardware installation experience is highly preferred
- Prior startup experience preferred
- Bachelor’s degree in a related field preferred
Working Conditions
- Proficient in operating computers for system setup and troubleshooting.
- Ability to stand, kneel, and reach overhead while installing and assembling electronic devices.
- Comfortable using ladders or lifts for network cable installation.
- Skilled in operating lifts for equipment setup.
- Capable of lifting and carrying up to 50 lbs, including POS terminals, receipt printers, cash drawers, and network equipment.
- Awareness of potential slip and trip hazards in the work environment.
- Ability to operate vehicles and travel to restaurant client locations as needed.
- Available for on-call assignments based on business needs.
What We Offer
~1 min read✓A fair compensation package
✓Medical, dental, and vision insurance
✓401(k)
✓100% employer-paid Short-Term Disability (STD)
✓100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
✓100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
✓Company holidays
✓Birthday off
✓Paid Parental Leave
✓Flexible Paid Time Off (PTO)
✓Employee Assistance Program (EAP)
✓Fuel reimbursement
Location & Eligibility
Where is the job
Seattle, United States
On-site at the office
Who can apply
US
About this job
- Pay per year
- $76,000–$80,168 a year
- 15% above the $68,100 median for Other jobs on Jobera (138,593 salaries).
- Who can apply
- United States
- Posted
- 79 days ago
Listing Details
- Posted
- August 18, 2026
- First seen
- August 18, 2026
- Last seen
- November 5, 2026
Posting Health
- Days active
- 79
- Repost count
- 0
- Trust Level
- 42%
- Scored at
- November 6, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Chowbus is a technology company providing point-of-sale (POS) systems and restaurant management software, initially known for its Asian food delivery platform. It now focuses on empowering restaurants with technology solutions.
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