Senior Assistant Manager

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

The essential duties and responsibilities of a Senior Assistant Manager include, but are not limited to, the following:

• →Follows the direction of the General Manager
• →Supports the General Manager’s decisions in communication with the Team Members
• →Responsible for working in all departments and all theatre job functions
• →Acts as the ‘Manager On Duty’ in the General Manager’s absence
• →Trains and coaches Team Members in their specific job functions
• →Assists in the preparation of administrative and special reports for the General Manager
• →Assists the General Manager with monthly inventories and product orders
• →Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
• →Reports the need for building, property, and equipment repairs to the General Manager
• →Ensures that theatre Team Members follow the dress code
• →Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior customer service
• →Follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all employees fairly and consistently
• →Reports all Employee relations issues to the General Manager (In the absence of the General Manager/, management should report Employee relations issues to www.convercent.com)
• →All management must follow the Employee Relations Reporting Protocol
• →All management is held at a high work ethic standard and code of conduct
• →Consistently identifies and sanitizes Employee and Guest high-contact areas
• →Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
• →Properly utilizes Personal Protective Equipment while completing position specific tasks
• →Adapts to the frequency and scope of required cleaning tasks
• →Performs other work-related duties as assigned

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Must work as an Assistant Manager for a minimum of 6 months in a theatre environment
• Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process.
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Management members who work with alcohol are required to complete a Safe Alcohol Service training program
• Availability to work flexible hours which include evenings, weekends, and holidays (Must work at least 40 hours per week)
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to train and lead others
• Must be able to resolve conflict

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.