Security Supervisor

Supervise, assign and evaluate the work of guarding and reception shift personnel, ensuring they follow Agency policies and procedures.

Plan daily assignments, run daily briefings and help build the security operational schedules.

Monitor shift operations, resolve problems as they arise and report issues and proposed solutions to the Team Leader or Head of Sector.

Oversee emergency situations, notifying and involving the right people across the Agency.

Support the hiring, onboarding and training of new security guards and receptionists.

Issue, renew and revoke physical and digital access credentials for security guards, working closely with the Site Access and Accreditation Team.

Develop, update and implement the Operational Site Security Manual and procedures, and recommend site security improvements based on risk assessments.

Deliver training on site security policies, access control protocols and best practices, and prepare training materials.

Act as the main point of contact for site security enquiries and support requests.

Review and close security guard reports, keep track of Agency property assigned to guards and assist with security investigations.

Operate access control, CCTV and communication systems, including responding correctly to system failures.

Post-secondary education attested by a diploma, or secondary education giving access to post-secondary education, plus at least 3 years of relevant professional experience. A university degree is an advantage.

Experience in high-security environments, such as government buildings, embassies, international organisations, critical infrastructure or defence facilities, is highly desirable.

Proven knowledge of:

Guarding, patrol, surveillance, access control and visitor management procedures;

Physical and electronic access systems, such as badge management, biometric access and airlocks;

Emergency protocols, including fire evacuation, alarm response and lockdown;

CCTV, alarm and intrusion detection systems and access control software.

A valid guard licence, first aid/CPR, fire warden or fire safety training, and security response and defensive means training, or willingness to obtain them.

Certified training in access control systems, CCTV or incident and emergency management is an asset.

Valid Personnel Security Clearance (PSC) at EU SECRET level, or willingness to obtain it.

Required language skills: English (minimum B2 level) and French (minimum B2 level).

A full-time temporary job from 4/01/2027 - 3/01/2028.

Hourly salary: €27.92

Opportunity to work in the multicultural environment of a prestigious public EU Agency with career opportunities.

Interesting, varied tasks with a healthy work-life balance.