Discovery Consultant

Remote, RemoteRemoteFull Timemid

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Quick Summary

Requirements Summary

your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

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Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

About the Role

~1 min read

The Discovery Consultant supports outside sales professionals to maximize revenue with existing clients and target prospects through both pre-close and post-sales activities. This role allows outside sales professionals to maximize selling time and revenue generation.

Assist the outside sales professionals in generation of new leads, projects, and institutional client relationships
Help develop and implement strategic sales plan to deepen relationships with new and existing clients. Maintain Strategic Account Plan in Salesforce.com
Help set meetings for Vice President and perform outbound for conferences
Maintain accurate sales pipeline data and sales activities within Salesforce.com including accounts, opportunities, tasks/activities, and contacts
Help prepare, proof, and deliver project proposals and responses to RFPs/RFIs for eDiscovery services
Prepare and submit estimates for new client projects
Support upcoming meetings including initial PowerPoint creation and management as well as other required materials
Manage contracting process including document creation from templates, submitting contracting requests, coordinating with internal and external stakeholders, and contract negotiation support
Ensure proper setup of new projects within internal systems
Coordinate with project management, collections, and operations teams to ensure seamless delivery of services
Assist with client and prospect relationship management including follow up communication, resolving billing issues, conducting price / contract negotiations
Prepare and submit client reporting and budget updates to clients
Review monthly invoices to confirm accurate pricing and adherence to budget
Proactively identify opportunities to take on tasks that free the outside sales professionals to interact more with clients and prospects
Commit to ongoing education, research, tracking and communication of industry trends, best practices, and competitive service offerings to identify opportunities for growth, innovation, increased market share, and competitive advantage
Perform other related duties as assigned

Strong written communication skills with the ability to create compelling sales meeting presentation materials and proposal responses
Strong verbal communications skills to address client information needs and articulate points of differentiation clearly and succinctly
Strong organizational skills
Strong attention to detail including the ability to thoroughly quality check work product
Ability to build trusted and lasting relationships with both external and internal customers and peers
Strong Microsoft Office skills (Exchange, PowerPoint, Word, Excel)
Familiarity with CRM tools like Salesforce.com
Demonstrate a consistently high activity level and be extremely self-motivated
BA or BS degree required
Experience supporting a sales team with prospecting, listening, follow-up, team selling and account planning is a plus
Experience working with providers of electronic discovery (ESI), attorney document review, or other litigation support services to Fortune 1000 corporations and AM 200 law firms a plus

Duties are performed in a typical office environment while at a desk or computer table.
Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
Duties may require the ability to lift to 20 lbs.