Counseling and Older Adult Intake Coordinator

United States·Cherry HillPart-time Regular - work 25-29 hoursmid

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Receive incoming communications to determine the nature of callers’ request. This includes handling incoming calls, emails, faxes and retrieving voice mail messages accurately and timely.

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

To field inquiries for potential counseling and older adult clients. As the “first response” for clients who reach out to JFCS in need of counseling or older adult supports, this individual must demonstrate a caring, responsive, and problem-solving attitude, and work collaboratively with the front office, billing staff, and members of the two JFCS departments.

Responsibilities

~1 min read

→Bachelor’s degree
→Background in social work, case management, or human services field, a plus

Requirements

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Ability to work independently
Strong problem-solving and analytical skills
Compassionate and warm disposition
Excellent interpersonal and telephone skills
Ability to work with culturally diverse groups
Strong Computer Skills, with proficiency in Microsoft Word, Excel, and data entry