Security Dispatcher

Never have a dull, boring day at work again when you join the security department at Prairie Meadows. As a dispatch team member, you will work behind the scenes to keep Iowa’s No. 1 entertainment destination running smoothly.  

• Answering all calls including employee communications, emergencies, service requests, and public inquires.
• Manage employee entrances and communicate with outside vendors upon arrival.
• Operating a variety of communication equipment including computer dispatch systems, radio consoles, telephones, and computer programs.
• Obtaining important information and dispatching and/or notifying appropriate staff members.   
• Performing other related duties as assigned by supervisor or manager.

Requirements: Requirements: Any combination equivalent to graduation from high school; and proven work experience in security, hospitality, casino or customer service fields. Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, as well as procedural manuals. They must have the ability to write routine reports and correspondence and have the ability to speak effectively before groups of customers and employees of the organization. Ability to communicate and interact verbally and in writing with people of diverse backgrounds. Ability to type from oral communications. Ability to learn how to use two-way radios, telephone systems & computer systems. Must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals in order to compute payouts on jackpots. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required sit, talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to than 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.