Product Lead, BillPay Mexico (SPEI)

• Own discovery, prioritization, and outcomes for the BillPay MX squad — understand why payment success rates move, why reconciliation breaks, and why customers churn, not just what launched
• Build deep understanding of SPEI infrastructure: clearing windows, return codes, CLABE validation, and failure propagation — and extend that to cross-border flows (FX rails, correspondent banking, settlement timing)
• Maintain and evolve banking partner relationships from a product perspective: know what integration contracts allow, where bottlenecks are, and what needs to be negotiated next
• Own compliance signals: SAT requirements, CNBV guidelines, and PLD/AML obligations for transfer products
• Define and track the metrics that matter: payment success rate, settlement time, reconciliation error rate, time-to-resolve for failed transfers, and BillPay contribution to customer retention
• Design and iterate on disbursement workflows — from single transfers to bulk payment runs for hundreds of suppliers
• Prototype with AI tools (Cursor, Claude Code, v0) before committing engineering time
• Contribute straightforward code changes (copy, config, feature flags, simple UI, analytics) through engineer-reviewed PRs
• Work in Git daily: read PRs, understand what shipped, follow what's blocked

Experience

• 5+ years in product management, with at least 2 years owning a payments, banking, or financial infrastructure product
• Track record of shipping products that moved business metrics — not just features that launched
• Hands-on experience with payment rails, banking APIs, or financial infrastructure at a product level
• Comfortable working with engineers as peers, not through project managers or coordinators

Domain knowledge — payments

• Deep understanding of SPEI: clearing cycles, error handling, CLABE structure, and how to design reliable retry and fallback flows
• Familiarity with cross-border payment rails: FX conversion, correspondent banking, SWIFT or alternative rails, and associated compliance overhead
• Familiarity with Mexican banking regulations: SAT CFDIs, CNBV licensing implications, AML/PLD obligations
• Experience integrating with or managing bank correspondent relationships from a product side
• Understands how reconciliation works end to end: what breaks it, how to design around it, and how to give finance teams the visibility they need

Technical fluency

• Can prototype a working concept using AI coding tools (Cursor, Claude Code, or similar)
• Comfortable with Git: branches, commits, PRs, reading diffs
• Can read code well enough to follow what a PR does and ask informed questions
• Understands API integrations, webhooks, async payment flows, and idempotency patterns at a conceptual level

Product fundamentals

• Strong discovery instincts — finds the real problem before designing a solution
• Data-literate: comfortable with SQL, funnel analysis, and experiment design
• Clear written communicator in both Spanish and English
• Strong stakeholder management across engineering, banking partners, compliance, finance, and enterprise sales

Mindset

• High agency — defaults to action over process
• Treats AI tools as core workflow, not a novelty
• Comfortable in ambiguous regulatory environments — knows how to make progress without waiting for perfect clarity

• Experience with ERP integrations (SAP, Oracle, Aspel, CONTPAQi) from a payments or AP perspective
• Familiarity with Banxico's regulatory framework and SPEI operating rules
• Experience with multi-currency or cross-border payment products at production scale
• SQL fluency beyond "can write a query" — you've built your own dashboards and done your own reconciliation analysis

LANGUAGES Full bilingual proficiency in English and Spanish required. Native or near-native Spanish is a hard requirement — not a nice-to-have. You'll work in English with cross-functional teams across LatAm and in Spanish with banking partners, regulators, and customers in Mexico. Portuguese is a plus.

• We’re the leading B2B fintech for spend management in Latin America.

• Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.

• Passionate about making Latin America more prosperous and competitive.

• Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

• Product-led, high-talent-density culture — designed for builders who raise the bar.

• Proud of our open, inclusive, and values-driven environment.

• #Clarity. We say things clearly, directly, and proactively.

• #Simplicity. We reduce noise to focus on what really matters.

• #Ownership. We take responsibility and never wait to be told.

• #Pride. We build products and experiences we’re proud of.

• #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.

• #Inclusivity. Every voice counts. Everyone contributes to our mission.

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.