Home Ownership Specialist x3

Location: Hybrid/Reed House, Norwich

Salary: £33,239 - £38,514 per annum

Hours:  36 per week

Contract Type: x3 Permanent

• Proven experience in housing or property management
• Strong knowledge of leasehold management and relevant legislation
• Experience reviewing and interpreting leases and policy documentation
• Excellent customer service, written communication and stakeholder management skills
• Ability to investigate complex or nonstandard cases and identify appropriate solutions
• Confidence managing challenging situations professionally and sensitively
• Proficiency in MS packages

• Strong organisational skills with excellent attention to detail
• Ability to manage competing priorities whilst maintaining quality, accuracy and compliance
• Strong personal accountability and ownership of work
• Ability to work collaboratively across teams and build effective working relationships
• Proactive and adaptable approach with a focus on continuous improvement

This is an excellent opportunity to join us and play a key role in delivering an exceptional homeownership experience for our customers.

If this sounds like an opportunity for you, then please review the full role profile Home Ownership Specialist and Behaviours & Mandatory Accountabilities OD level 6 and 7 before applying.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here. 

We do not use AI as part of our shortlisting process. All applications are reviewed by the hiring manager and a second colleague to ensure each application is considered fairly and carefully.

At Clarion Housing Group, we support the responsible use of AI.  Here is your guide to using AI during your recruitment process.

This is a hybrid role with a base location at our office in Norwich.  Candidates will be expected to work from the office at least 4 days a week during the training period of which can be between 8 -12 weeks, then 1- 2 days a week after. 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.