Accounts Receivable Analyst

Philippines·Angeles Citymid

Finance & AccountingAccounts Receivable Analyst

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Quick Summary

Key Responsibilities

Build relationships with customers, manage collections, and ensure timely payments Process cash receipts, resolve payment issues, and update the ERP system Track chargeback data, close transactions,

Requirements Summary

Build relationships with customers, manage collections, and ensure timely payments Process cash receipts, resolve payment issues, and update the ERP system Track chargeback data, close transactions,

Technical Tools

Finance & AccountingAccounts Receivable Analyst

The Accounts Receivable Analyst is responsible for maintaining the integrity of accounts receivable by ensuring the accuracy of assigned customer accounts, including collections, cash application, chargebacks, overpayments, and customer requirements. This individual will collaborate with various departments for documentation, reporting, education and to ensure the accuracy of customer accounts.

Responsibilities

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Build relationships with customers, manage collections, and ensure timely payments
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Process cash receipts, resolve payment issues, and update the ERP system
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Track chargeback data, close transactions, and update records daily
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Maintain cash tracking spreadsheets for reporting and reconciliation
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Investigate and dispute payment deductions, collaborating with other departments as needed
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Classify chargebacks, update records, and work with accounting to review accruals
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Ensure invoices meet customer requirements for direct import shipments
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Process adjustments like shortages, pricing issues, and freight discrepancies
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Identify customer trends and provide support for credit evaluations
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Help train team members and provide backup support
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Prepare regular and special customer reports
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Assist with other projects as needed

A bachelor’s degree in accounting, finance, or related field is required; equivalent cumulative and progressive work experience will be considered in lieu of degree
Minimum of 0 - 2 years of relevant, preferably in a manufacturing organization with retail Customer interaction
Proficiency in Microsoft Word and Excel is required
Experience with ERP or similar database programs is preferred
Strong attention to detail
Excellent analytical and problem-solving skills
Organizational and time management skills
Excellent written and verbal communication skills

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

What We Offer

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At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!