Janitorial Area Manager

Clean Team Inc. is a rapidly growing provider of specialty cleaning and facility services across Ohio and the Mid-Atlantic region. We are seeking an experienced, hands-on commercial cleaning Area Manager to oversee multiple client locations throughout the Akron/Cleveland area.

This role is ideal for a results-driven leader with experience in janitorial or facility services who thrives in a fast-paced environment and takes ownership of operational performance. The Area Manager will be responsible for leading teams, maintaining strong client relationships, ensuring service quality, and managing operations to meet contractual requirements and financial goals.

We are looking for a leader who leads by example, embraces accountability, and is committed to delivering exceptional service. The successful candidate will build strong teams, identify opportunities for improvement, and help drive the continued growth and success of Clean Team Inc.

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  Operations Management: Oversee daily cleaning operations at multiple locations, ensuring all services meet contractual requirements, quality standards, and client expectations.

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  Team Leadership: Recruit, train, coach, and develop team members. Conduct performance evaluations, address performance concerns, and take appropriate disciplinary action when necessary.

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  Customer Relationships: Serve as the primary point of contact for assigned clients, building strong relationships and ensuring consistent satisfaction with service delivery.

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  Quality Assurance: Conduct regular on-site inspections, identify service deficiencies, and implement corrective actions to maintain high standards.

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  Issue Resolution: Respond promptly to client requests, complaints, and operational challenges while ensuring effective and timely solutions.

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  Staffing and Retention: Coordinate staffing needs with leadership and the branch staffing coordinator. Support employee engagement and retention while maintaining appropriate staffing levels.

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  Budget and Cost Control: Monitor labor, supplies, and other operating expenses to ensure assigned contracts remain within budget.

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  Equipment and Supplies: Ensure teams have the equipment, materials, and resources necessary to perform their duties safely and effectively.

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  Safety and Compliance: Ensure employees understand and follow company policies, safety procedures, and operational standards.

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  Continuous Improvement: Identify opportunities to improve efficiency, service delivery, and team performance. Encourage the use of digital tools and improved work practices.

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  Communication and Collaboration: Participate in daily meetings to review business updates, resolve issues, and identify opportunities for operational improvement.

• Previous experience in a supervisory, team leadership, or management role.

• Experience in the janitorial, commercial cleaning, or facility services industry preferred.

• Strong leadership skills with a demonstrated ability to motivate, coach, and develop employees.

• Excellent verbal and written communication skills.

• Strong organizational, problem-solving, and critical-thinking abilities.

• Ability to manage multiple locations, competing priorities, and changing operational needs.

• A customer-focused mindset with a commitment to service excellence.

• Strong attention to detail and the ability to maintain high quality standards.

• A proactive, adaptable approach to change, accountability, and continuous improvement.

• High ethical standards, sound judgment, and a professional approach to leadership.

• Valid driver's license and reliable transportation.

• Ability to successfully pass a background check.

• Hands-On Leadership: Willingness to lead by example, work alongside teams when needed, and take ownership of results.

• Accountability: Takes responsibility for performance, addresses challenges directly, and follows through on commitments.

• Relationship Building: Develops productive working relationships with employees, clients, and leadership at all levels.

• Team Development: Builds capable teams through coaching, communication, training, and consistent performance management.

• Change Leadership: Embraces new ideas, adapts to evolving business needs, and helps teams navigate change.

• Operational Excellence: Maintains strong attention to detail while balancing service quality, efficiency, and cost control.

• Problem Solving: Identifies root causes, makes informed decisions, and implements practical solutions.

Clean Team Inc. is an Equal Opportunity Employer. We are committed to fair and equitable employment practices and do not discriminate in hiring, transferring, promotion, or other employment decisions on the basis of race, sex, age, disability, religion, national origin, or any other status protected by applicable law.