Senior AI Integrations & Automation Engineer

Cloudinary is seeking a Senior AI Integrations & Automation Engineer to drive automation, integrations, and AI enablement across the organization. Reporting to the VP of MIS (CFO Office), this is a high-impact individual contributor role responsible for designing and delivering scalable integrations and AI-powered workflows that improve efficiency and accelerate business execution.

This role combines deep technical expertise with practical AI application (including LLM-based workflows), operating with a strong MVP-first, bias-for-action approach and full ownership from design through production and optimization. It plays a key role in shaping Cloudinary’s modern MIS capabilities and business infrastructure.

• Design, build, and deploy integrations across enterprise systems (Salesforce, NetSuite, Slack, Okta)
• Deliver MVP-first solutions and iterate based on feedback
• Implement integrations via iPaaS (Workato, Zapier, Make, Tray), custom APIs (Python, Node.js), or hybrid approaches
• Own and operate the MCP Gateway as a central AI integration platform
  • Build reusable connectors and expand platform capabilities
  • Ensure reliability, security, scalability (monitoring, retries, auth, rate limiting, versioning)
  • Develop AI-powered workflows and tools (LLMs, agents, RAG, function calling)
  • Apply responsible AI practices (governance, auditability, compliance)
  • Ensure system reliability and operational excellence (logging, alerting, runbooks, incident response)
  • Own integrations end-to-end, including documentation and maintainability
  • Collaborate cross-functionally (Finance, GTM, CS, Security, IT) to translate needs into scalable solutions
  • Identify and drive automation opportunities across the organization