Flooring Design & Sales Specialist

A Kempsville Building Materials (a division of Carter Lumber) Flooring Design & Sales Specialist is responsible for presenting and selling flooring products, as well as establishing a rapport with customers in the community.  Communicates and trains store personnel and maintains builder awareness on flooring products.  A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

• 3+ years flooring sales experience
• Knowledge in the building materials industry
• Decision making abilities and problem solving skills
• Demonstrated ability to increase sales and improve profitability
• Excellent communication skills, with a strong sense of customer service
• Ability to work a flexible schedule

Responsibilities:

Sales & Relationship Building

• Develops customer relationships and determines customer needs.
• Responsible for maintaining and increasing the sales of flooring products.
• Gives presentations to builders and provides expert advice on product features and benefits.
• Prepares estimates for these products and ensures that they are ordered and shipped on time.
• Works closely with OSRs to analyze sales opportunities and assistance on the jobsite.
• Responsible for overseeing installed jobs.

Communication

• Keeps lines of communication open between team members at the store and customers to ensure that service is accurate and timely.
• Ensures all logs, workbooks and paperwork is complete and submitted as required.

Knowledge & Training

• Identifies personal growth needs and improvement opportunities; seeks to obtain product information; learns about packages and products.
• Completes required training and development courses.