Manager, Consulting

As a CMSPI Engagement Manager, you are responsible for the successful delivery and commercial performance of the client engagement. You will ensure the team delivers the required outputs on time and within budget, with all quality and governance checks completed. Working closely with the Account Leader, you will help achieve the client's strategic objectives, demonstrate measurable value and identify opportunities to deepen the relationship and grow work within current clients and projects. You will also be a key source of feedback for the delivery team and create development opportunities for junior team members.

As an Engagement Manager, you will provide day-to-day leadership across the engagement, acting as a point of escalation for Associates and Senior Associates and taking accountability for the quality of work presented to clients. You will ensure the team has the clarity, resources and support required to deliver accurate, commercially relevant and high-quality outputs that address the client's priorities and create a platform for further value.

Within the role, you are responsible for building, growing and maintaining trusted relationships with the client team and relevant contacts across their supply chain, with the Account Leader retaining overall accountability for the relationship. Supported by the Analytical Lead and Associates, you will take responsibility for the final analysis and recommendations presented to clients, lead subsequent commercial and strategic discussions, support supplier negotiations and help convert identified opportunities into successful outcomes and income.

You are a great match if you...

• →Have a Bachelor's degree in Economics, Sciences, Mathematics, Business Administration, Finance, or related. Graduate degree is a plus. 
• →Have a minimum of 5 years of professional experience in consulting, customer success or account management of enterprise-level clients.
• →Willingness to travel to client and company meetings as required.
• →Advanced competency with Microsoft Office tools.  Knowledge of analytics tools, such as PowerBI and advanced use of Excel is highly desirable. 
• →Aspire to be trusted, respected, and liked by clients and coworkers.   
• →Are ambitious, confident, and desire to have meaningful business engagements with some of the biggest brands in the world. 
• →Are excited by challenging work and have the curiosity to learn and develop market-leading relationship management, negotiation, and commercial skills. 
• →Are outgoing and proactive, comfortable with leading external merchant facing discussions, including, but not limited to, negotiations and stakeholder management.  
• →Can make a positive impact during stakeholder meetings and influence decision making. 
• →Have a strong ability to apply logic, creativity, and solid problem-solving techniques, and can manage multiple competing projects and priorities.
• →Are interested in innovation and developments around CMSPI’s key differentiators – payments, consulting, market intelligence, and sophisticated data analytics.