~13d ago

Customer Care Assistant with German

Svk Bratislava - Tbdmid

OtherCare Assistant

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Quick Summary

Requirements Summary

Fluency in German, both written and verbal Good command of English,

Technical Tools

OtherCare Assistant

Job Title:

Customer Care Assistant with German

Job Description

Your Typical Day:
As an Online Sport Support Consultant, your role will involve providing customer assistance via incoming calls, live chat, email, and social media channels. You'll serve as a reliable consultant to our customers, offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.

About the Role

~1 min read

Fluency in German, both written and verbal
Good command of English, both written and verbal
Excellent communication skills
Interest in sports
Work experience in a customer service center is an advantage, but not a requirement
Good typing and computer skills (MS Office applications)
Be organized, decision-making and analytical skills
Team player with a great attitude
High school education

Full-time role with working hours Monday – Sunday, flexible shifts 24/7
Competitive salary – 1800 EUR
Comprehensive initial training and onboarding (fully paid by us)
Continuous training and upskilling programs through Concentrix University
Professional Development and Career Navigation programs to map out the steps in your desired development
Employee benefit points: monthly allowance 41.6 EUR
Daily meal allowance from the employer 6.6 EUR