Customer Service Representative (English - speaking) - Hybrid - EW01

ESP Barcelona - C/ de la Selva de Mar, 129mid

Customer Support SpecialistCustomer

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Quick Summary

Key Responsibilities

- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands.

Requirements Summary

- Are proficient or bilingual in English - Working knowledge of IT Platform, equipment,

Technical Tools

Customer Support SpecialistCustomer

Job Title:

Customer Service Representative (English - speaking) - Hybrid - EW01

Job Description

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

Responsibilities

~1 min read

- Are proficient or bilingual in English

- Working knowledge of IT Platform, equipment, and applications: Windows/MS - Office/ internet configuration

- Good disposition to work in a customer service environment

- Customer care skills – ability to listen to and understand the customers’ needs

- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What We Offer

~2 min read

- Full-time 39 hours/week temporary contract: rotative between Monday - Sunday from 9:00 to 18:00

- Salary 19.623,94 euros gross/year + up to 1.200 euros gross/year in bonus

- Central location in Barcelona with possibility of Hybrid mode after probation

- Full paid training on the company and the project you'll be working on

- Career development programs, specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1762809

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English (Required)

Time Type:

Full time